Manager - Wound Care

Billings Clinic•Billings, MT

9d•Onsite

About The Position

The Manager - Wound Care develops objectives, policies, and procedures for department cost centers to implement Billings Clinic’s mission, vision, and values. The manager maintains standards, customer relations, and practices in the designated service line, with accountability for service quality, short- and long-range planning, fiscal control, physician and interdepartmental relations, and personnel management. In collaboration with physician leadership, medical staff, administration, and other health care providers, the manager develops and implements plans and programs to enhance department services. The role leads marketing, program development, and service priorities, and coordinates with physicians and organizational leaders to support service-line and organizational goals. The manager develops and maintains a cost-effective annual budget, applies process-improvement principles to improve service and care quality, and ensures compliance with applicable safety standards. The manager recruits, develops, retains, and leads qualified staff; evaluates staffing plans and systems; and follows human-resource policies. The role promotes open communication, teamwork, shared accountability, and quality outcomes; provides consultation on related concerns; and advocates for customers while considering ethical and legal implications. The manager also participates in selecting and integrating health care technology and information-management systems that support care quality, financial needs, and efficient resource use.

Requirements

Bachelor’s degree relevant to the service area.
Two years of experience in a service area such as Physician Practice, Hyperbaric, EMT, Paramedic, RN, or Respiratory Therapist.
One of the following certifications: CHRN, CHWS, CHT, or CHS.

Nice To Haves

Current Montana or Wyoming driver’s license and ability to be insured to operate Billings Clinic vehicles, at hire.

Responsibilities

Develop objectives, policies, and procedures for department cost centers in support of Billings Clinic’s mission, vision, and values.
Maintain standards, customer relations, and practices for the designated service line.
Collaborate with physician leadership, medical staff, administration, and other health care providers to develop and implement short- and long-range plans and programs that enhance department services.
Lead department marketing, program development, and service priorities.
Coordinate with physicians and Billings Clinic leadership to support service-line and organizational goals, plans, and problem resolution.
Develop, implement, and maintain a realistic, cost-effective annual budget.
Use process-improvement principles to assess and improve service and care quality.
Maintain competency in relevant organizational, departmental, and outside-agency safety standards and ensure department and staff compliance.
Recruit, develop, retain, and lead a team committed to Billings Clinic goals and objectives.
Recommend, implement, and evaluate plans and systems to ensure sufficient qualified and competent staff.
Follow administrative policies and procedures relating to human-resource management.
Promote open communication and teamwork and build shared commitment to organizational goals and quality outcomes.
Provide consultation for related concerns and act as a customer advocate, considering ethical and legal implications of practice.
Participate in evaluating, selecting, and integrating health care technology and information-management systems.