Territory Manager, Neuro - New Jersey

Biotronik•Oswego, IL

About The Position

BIOTRONIK Neuro is seeking a Territory Manager for its Neuromodulation Segment in New Jersey. The role is responsible for gaining market share and achieving sales quota in the spinal cord stimulation business by promoting, selling, and servicing BIOTRONIK’s product platform within an assigned territory. The Territory Manager performs field promotional work to develop new business, including work with established accounts and customers where product acceptance has not yet been established. The role requires building relationships with key stakeholders, working independently to exceed sales expectations, contributing leadership at the Regional level, and applying tactical, strategic, and analytical skills to business planning and outlook. The Territory Manager conducts sales and customer education activities, supports patients through the educational and clinical process for spinal cord stimulation therapy, and provides technical assistance during procedures. The position also involves territory planning and reviews, customer and competitive-market analysis, administrative and inventory responsibilities, and ongoing field intelligence reporting. The role operates in a fast-paced, team-oriented environment and requires extensive travel within the assigned territory, schedule flexibility, and frequent on-call coverage.

Requirements

Bachelor’s degree in Nursing, Physiology, Biology, Bioengineering, Business, or an equivalent degree; alternatively, four years of relevant work experience may substitute for a bachelor’s degree.
At least 2 years of medical device or biotechnology experience.
Strong verbal and written communication skills and the ability to communicate effectively within and outside the organization.
Leadership and interpersonal skills to work effectively in a diverse, inclusive, team-oriented environment.
Ability to build strong working relationships with external customers.
Ability to prioritize and meet deadlines in a timely manner.
Experience with direct quota attainment and performance metrics.
Solid experience and knowledge of the overall implantable medical device market.
Ability to interface and interact with patients.
Experience making multiple referral calls daily.
Basic computer skills and ability to navigate a Windows environment and learn, adapt to, and maintain compliance with platforms such as Salesforce and Smartsheets.
Willingness and ability to comply with health and administrative facility credentialing requirements.
Schedule flexibility for business and clinical field responsibilities during normal working hours and after hours, including weekends.
Ability to work in a geographically diverse business environment.
Frequently move up to 40 pounds between surfaces at approximately the same level.
Ability to perform frequent bending, squatting, and balance activities and to remain independently mobile.
Ability to visually examine anatomical structures via radiographic imaging.
Ability to comply with medical-facility PPE requirements due to environmental exposures.
Ability to remain stationary for up to 8 hours total per day and up to 4 hours continuously.
Valid driver’s license and active vehicle insurance policy.
Ability to travel within the assigned territory more than 80% of the time and outside the territory less than 20% of the time, with occasional overnight travel.
Availability and willingness to work or travel on weekends and evenings, including calls outside standard working hours.

Nice To Haves

At least 1 year of interventional pain or spine experience in a sales role.
Neuromodulation experience in the pain management market.
Proven experience implementing and leading Regional projects.
Recognition as a Region, Area, or National Sales Award winner.

Responsibilities

Conduct sales calls to promote, sell, and service BIOTRONIK products and offerings to existing and competitive customers.
Support patients throughout the educational and clinical process for spinal cord stimulation therapy.
Provide support and technical assistance during procedures involving BIOTRONIK products.
Develop and implement quarterly sales plans and business reviews to achieve sales goals and objectives, while maintaining strategies to protect sustained territory performance against market shifts.
Develop subject-matter expertise in BIOTRONIK products and platforms and adapt to changes in the clinical and competitive landscape.
Build relationships with physicians, hospital administrators, Allied Healthcare Professionals, and other key stakeholders in the assigned territory to identify opportunities to promote BIOTRONIK products and services.
Complete assigned administrative reporting, such as expense reports, account profiles and analyses, daily planners, competitive updates, and inventory logs.
Provide field intelligence reports on competitive activity, market, distribution, and pricing changes, and customer preferences and product features.
Manage time and company resources effectively to control unnecessary expenses and assets.
Use sales collateral and sales support tools to support promotional and territorial needs.
Train and educate new and existing customers on the availability and use of BIOTRONIK’s product portfolio.
Maintain fiscal responsibility for assigned BIOTRONIK assets, including inventory and capital equipment.
Comply with FDA regulations, other regulatory requirements, company policies and procedures, and compliance training assignments.
Provide frequent 24-hour, seven-day-a-week on-call territory coverage, including holidays, weekends, and evenings.