Territory Manager - Midwest US

EBR Systems•Chicago, IL

About The Position

The Territory Manager – Midwest US drives sales growth within an assigned territory, develops key customer relationships, and achieves revenue targets. The role introduces and promotes EBR Systems’ leadless left ventricular Cardiac Resynchronization Therapy (CRT) technology, provides product training to healthcare professionals, and executes strategic sales plans. As the primary liaison between the company and its customers, the Territory Manager supports an exceptional customer experience and contributes to improving patient outcomes. The role includes developing territory business plans, identifying new opportunities, presenting and demonstrating products, providing clinical inservices, maintaining customer relationships, analyzing markets and competitors, and collaborating with internal teams. It also requires maintaining product and clinical knowledge, documenting sales activity and forecasts in CRM systems, following company policies and healthcare compliance requirements, and maintaining vendor credentials needed to access healthcare facilities. The position requires approximately 80% travel, including frequent visits to healthcare facilities in the assigned territory. Travel may include weekends, overnight stays, and international trips. Physical requirements include standing, walking, sitting, speaking or hearing, handling objects or controls, reaching, stooping, kneeling, bending, crouching, and lifting up to 20 pounds. The role may involve extended periods of sitting or standing and moderate noise levels.

Requirements

Bachelor's degree required; Business, Marketing, or a related field preferred.
At least 5 years of successful outside sales experience, including at least 2 years in medical device quota-based sales.
Demonstrated success meeting or exceeding sales targets in complex healthcare settings.
Proficiency in CRM software, Microsoft Office Suite, and virtual meeting tools.
Strong communication, negotiation, and presentation skills, with the ability to influence the target audience.
Ability to develop physician champions and navigate complex account environments.
Ability to drive the sales process from planning through closing.
Willingness to travel approximately 80% of the time.
Valid driver's license and compliance with applicable driving and state regulations.
Ability to stand, walk, sit, talk or hear, use hands to handle objects or controls, reach, stoop, kneel, bend, crouch, and lift up to 20 pounds.
Vision abilities including close vision, distance vision, depth perception, color vision, and ability to adjust focus.

Nice To Haves

Business, Marketing, or a related field degree.
Experience in cardiac rhythm management, structural heart, or advanced cardiac therapies.
Familiarity with cardiac imaging and hospital decision-making processes.

Responsibilities

Develop and implement a comprehensive territory business plan and meet or exceed quarterly and annual sales objectives.
Identify and engage new business opportunities using sales strategies to drive results.
Present and demonstrate products to physicians and hospital personnel, and conduct clinical inservices and training sessions.
Present sales, revenue, and realistic forecasts to senior sales and management teams.
Build and sustain long-term, trust-based relationships with key customers and healthcare providers.
Address customer inquiries and provide solutions aligned with patient care goals and improved patient outcomes.
Analyze market trends, competitor activities, and customer feedback to inform territory planning.
Align territory strategies with corporate objectives and evolving reimbursement landscapes, and segment accounts for efficiency.
Maintain knowledge of product features, clinical evidence, and appropriate patient selection criteria.
Stay informed about industry trends, emerging therapies, and regulatory developments to guide customers.
Partner with marketing, product management, and operations to ensure consistent messaging and timely product availability.
Provide field insights to support product development, market expansion, and strategic initiatives.
Document and analyze sales activities, pipeline status, and account information in CRM systems.
Generate performance reports, forecasts, and resource assessments.
Follow company policies, compliance standards, and ethical guidelines.
Secure and maintain vendor credentials required for healthcare facility access and sales activities.
Participate in continuous learning about product developments and clinical guidelines.
Perform other duties as assigned.
Travel approximately 80% of the time, including to healthcare facilities, industry events, and EBR offices; travel may include weekends, overnight stays, and international trips.
Maintain a valid driver's license and comply with applicable driving and state regulations.