Territory Manager

Allegion Access Technologies • Columbus, OH

2d • Remote

About The Position

The Territory Manager at Stanley Access Technologies is responsible for developing relationships with customer accounts and taking on project manager responsibilities. The role serves as a primary point of contact for clients, helps ensure their satisfaction with products and services, evaluates their needs, and resolves escalated issues. It also develops sales opportunities for automatic pedestrian doors by building relationships with decision makers and relevant industry partners, and by educating architects and specification writers about Stanley products.

The position reviews plans, specifications, and job-site conditions to prepare accurate, competitive quotations that manage risk and meet branch margin and revenue goals. The Territory Manager uses Salesforce to generate quotes and manage customer accounts, coordinates equipment delivery and installation with branch personnel, and works with the credit department to secure terms and timely payment. The role remains involved in customer satisfaction after sale and installation, provides weekly reports, and participates in weekly digital calls.

The position offers a flexible remote work arrangement with occasional on-site visits as needed. The candidate must live in the market. Allegion reserves the right to change the remote schedule at its discretion. Candidates must be legally authorized to work in the United States; the company does not intend to provide employment visa sponsorship.

Requirements

• High school diploma.
• At least 6 years of sales, project management, or similar experience.
• Excellent collaboration and relationship-building skills.
• Excellent oral and written communication and presentation skills.
• Strong work ethic.
• Must live in the market.
• Must be legally authorized to work in the United States; employment visa sponsorship is not intended.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Meet regularly with assigned client accounts by phone or in person.
• Ensure clients are satisfied with products and services and resolve escalated issues.
• Evaluate client needs and propose potential solutions.
• Serve as a single point of contact for clients and coordinate client service teams as needed.
• Identify and escalate cross-selling and upselling opportunities.
• Provide client training or basic support as needed.
• Develop relationships with key decision makers to create opportunities for Stanley products to be procured directly or specified through other channels.
• Build relationships with property managers, hospitals, contractors, glaziers, hardware suppliers, and owners.
• Review plans, specifications, details, and job-site conditions to prepare accurate, competitive customer quotations that manage risk and meet branch margin and revenue goals.
• Use Salesforce's custom bid module to generate quotes and Salesforce to manage the customer base.
• Work with branch personnel to schedule equipment delivery and installation.
• Work with the credit department to secure payment terms and ensure timely payment after job completion.
• Address customer satisfaction issues after sale and installation.
• Submit accurate weekly reports on time and participate in weekly digital calls.
• Pre-sell products to architects through planning-stage documents.
• Call on architects and specification writers to educate them about Stanley products.
• Maintain knowledge of current ANSI standards and AAADM certification requirements.
• Perform other assignments in support of sales operations as requested by the Regional Sales Manager.

Benefits

• Health, dental, and vision insurance.
• Unlimited paid time off.
• 401(k) plan with a 6% company match and no vesting period.
• Health Savings Accounts.
• Flexible Spending Accounts for healthcare and/or dependent daycare expenses.
• Short-term and long-term disability insurance paid for by Allegion.
• Term life insurance, with the option to purchase supplemental coverage.
• Tuition reimbursement.
• Voluntary wellness program with monetary rewards for completing wellness activities.
• Employee discounts through Perks at Work.
• Community involvement and opportunities to give back.
• CliftonStrengths assessment and coaching.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED