Territory Manager- Northeast Major Metros

Heritage Pool Supply Group • South Boston, MA

6d • Hybrid

About The Position

The Territory Manager drives sales growth and strengthens customer relationships within an assigned market. The role maximizes revenue from existing accounts and generates new business by engaging customers, vendors, and branch operations. The Territory Manager partners with internal and external stakeholders to deliver excellent service, achieve sales goals, and improve market competitiveness while producing measurable results across a multi-million-dollar territory.

The position involves extensive travel within the assigned territory and a hybrid combination of office and field work. It is a fast-paced, deadline-driven role requiring initiative, time management, and the ability to manage multiple priorities while maintaining high customer-service standards. The role has no direct reports and reports to the Area Sales Manager, District Manager, or equivalent sales leadership.

Requirements

• At least 5 years of customer service experience in the landscape and irrigation or pool/aquatics industry.
• At least 5 years of sales experience.
• Proven success in B2B sales, including selling in the landscape and irrigation or pool industry.
• Experience managing and growing a multi-million-dollar territory.
• Strong customer relationship management and communication skills.
• Solid understanding of sales strategies and practices.
• Strong organizational and interpersonal skills.
• Proficiency in Microsoft Office and general computer systems.
• Ability to learn, promote, and demonstrate products.
• Experience collaborating with vendors on sales programs.
• Valid driver’s license with a clean driving record.
• High school diploma or equivalent.
• Ability to manage competing priorities and execute sales plans; collaborate with internal teams and vendors; and use business tools and systems.
• Ability to meet the role’s physical requirements, including extended sitting, frequent walking, bending and stooping, occasional lifting up to 25 pounds, and communicating effectively across in-person and digital platforms.

Nice To Haves

• Bilingual English/Spanish; additional language proficiency is also a plus.
• Experience with territory expansion and market penetration strategies.
• Ability to analyze market trends and customer data to drive decisions.
• Strong vendor and stakeholder relationship management.
• Experience with CRM systems and sales tracking tools.
• Demonstrated problem-solving ability in competitive environments.
• Bachelor’s degree in Business, Marketing, Horticulture, or a related field.
• Industry certifications, such as Irrigation Association or landscape certifications.
• State-specific licensing, if applicable.

Responsibilities

• Expand and retain the customer base by building long-term relationships with new and existing clients.
• Develop and execute territory and annual sales plans to exceed revenue targets.
• Maintain high levels of customer satisfaction through proactive engagement.
• Promote product offerings and stay current on industry innovations.
• Plan and execute vendor programs and promotions to increase sales.
• Support branch operations to ensure efficient processes and customer service.
• Provide performance reporting and insights to sales leadership.
• Use data, business reviews, and digital tools to optimize sales performance.
• Represent the company at industry events and trade shows.
• Support customer relationships, vendor partnerships, and sales initiatives through extensive travel within the assigned territory.

Benefits

• 401(k) with company match.
• Employee Stock Purchase Plan.
• Paid time off, including vacation, sick, volunteer, holidays, birthday, and floating time.
• Medical, dental, and vision coverage.
• Flexible spending accounts.
• Company-paid life insurance and short-term disability.
• Optional long-term disability and additional life insurance.
• Depending on the role, associates may be eligible for performance-based bonuses, commissions, profit-sharing programs, a car allowance or automobile and fuel program, and travel expense reimbursement.
• Competitive weekly or bi-weekly pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED