Territory Manager - Fort Walton & Destin

Mingledorff's•Fort Walton Beach, FL

About The Position

The Territory Manager grows and maintains a profitable network of dealers and contractors in the assigned territory, meeting or exceeding sales objectives and promoting the Company’s products and services to utility companies and builder partners. The role combines direct and indirect sales, customer relationship management, project coordination, technical and competitive product knowledge, and support for distribution center operations. The territory covers Fort Walton and Destin, with the job location listed as Fort Walton Beach, Florida. Travel may be up to 75%, including overnight stays and extended trips for industry conferences and training.

Requirements

  • Technical school diploma in HVAC/R or a bachelor’s degree in Business or Engineering is preferred.
  • Five years of HVAC/R or refrigeration experience.
  • Five years of inside or outside sales experience.
  • Customer service experience.
  • Proven time management and organizational skills.
  • Ability to make quick decisions based on limited information.
  • Excellent communication skills and a professional approach to sales.
  • Valid driver’s license.
  • Satisfactory driving record as determined by Company Driver Policies.
  • Must qualify for and remain insurable under the Company liability insurance policy.
  • Ability to travel up to 75%, including some overnight and extended stays.

Nice To Haves

  • Technical school diploma in HVAC/R or a bachelor’s degree in Business or Engineering is preferred.

Responsibilities

  • Make direct sales calls to grow territory sales and profitability, including quoting, ordering, and following up on orders.
  • Contact prospective dealers throughout the year and convert prospects into customers.
  • Meet or exceed the annual sales goal assigned by the sales manager.
  • Manage customer projects by addressing delivery problems, locating equipment, and coordinating service and warranty issues.
  • Resolve customer complaints, credit department issues, and billing disputes in a timely manner.
  • Make indirect sales calls to cultivate and influence business.
  • Promote “One Brand Selling” where applicable.
  • Encourage contractors and dealers to participate in advertising, sales, marketing, training, and other programs offered by Mingledorff’s and CCRP.
  • Maintain and update customer files and monitor customers’ parts inventory.
  • Build technical knowledge and knowledge of competitors’ products and services.
  • Participate in sales forecasting and planning.
  • Attend at least 16 hours of business or product training annually.
  • Keep price books, quotes, and manuals up to date.
  • Complete accurate and timely weekly call reports.
  • Assist with distribution center staffing, inventory control, and coverage during shortages of counter personnel.
  • Maintain regular and punctual attendance, work cooperatively with others, and comply with company policies and procedures.

Benefits

  • Competitive weekly or bi-weekly pay
  • Discretionary bonuses
  • 401(k) with company match
  • Employee Stock Purchase Plan
  • Paid time off, including vacation, sick, volunteer, holidays, birthday, and floating days
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Company-paid life insurance
  • Company-paid short-term disability
  • Optional long-term disability
  • Additional life insurance
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