Department Manager - Destin

Nike•Destin, FL

5d•Onsite

About The Position

The Department Manager, referred to as a Coach, is the face of NIKE and leads a team in a high-volume, fast-paced Nike Factory Store. The role focuses on helping customers make informed decisions, delivering strong customer service, and representing NIKE’s global culture of sport, brand, colleagues, and community. The manager trains the team and implements NIKE Service Principles, creating positive customer experiences and an inclusive, supportive environment for team members. The Department Manager leads, coaches, and inspires the team while using retail expertise to support store growth strategies and build community partnerships. The role oversees staffing, team development, store operations and business results, and the product life cycle from the stockroom through visual merchandising and onto the sales floor. The position is full time, 34–40 hours per week, and includes nights and weekends.

Requirements

Three years of customer-facing retail or hospitality experience.
One year of leadership experience.
Demonstrated ability to recruit, build, and lead high-performing teams.
Proficiency in Microsoft Office and retail business systems.
Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
Proven ability to use tools for conflict resolution and employee coaching and counseling.
Availability to work mornings, weekends, nights, and holidays as needed.

Responsibilities

Lead and coach a team to keep store functions running seamlessly.
Attract, assess, and onboard future team members to ensure the store is staffed.
Equip store employees with the tools they need for their day-to-day responsibilities.
Lead the store team and business results and critical metrics, including budgeting, planning, customer service, sales, people leadership, and management.
Manage the product life cycle from the stockroom through visual merchandising and onto the sales floor.
Train the team and implement NIKE Service Principles.
Support store growth strategies and create opportunities to build community partnerships.
Foster positive customer experiences and an inclusive, supportive team environment.

Benefits

Medical, dental, and vision insurance.
Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
401(k) plan.
CERA.
Employee Assistance Program.
Mental and emotional health support.
Financial coaching and education.
Child development support and caregiving benefits starting on the day of hire.
Accrued paid time off and holiday pay.
Employee Stock Purchase Plan with the opportunity to buy Nike stock at a discount.
Nike, Converse, and Jordan discounts for employees and their families, up to 50% off.