Department Manager - Destin

NIKE•Destin, FL

4d•Onsite

About The Position

The Department Manager, referred to at Nike as a Coach, leads and inspires a team at the Nike Factory Store in Destin, Florida. This customer-facing role operates in a high-volume, fast-paced retail environment and focuses on delivering strong customer service, training and supporting team members, and bringing Nike’s culture and Service Principles to life. The manager fosters an inclusive, positive team environment and helps customers make informed decisions. The role uses retail expertise to support store growth strategies and develop community partnerships. It also leads store operations and business results, including staffing, budgeting, planning, sales, people leadership, customer service, and product movement from the stockroom to visual merchandising and the sales floor. The position is full-time, 34–40 hours per week, and includes nights and weekends.

Requirements

Three years of customer-facing retail or hospitality experience.
One year of leadership experience.
Demonstrated ability to recruit, build, and lead high-performing teams.
Proficiency in Microsoft Office and retail business systems.
Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.
Proven ability to use tools for conflict resolution and employee coaching and counseling.
Ability to work mornings, weekends, nights, and holidays as needed.

Responsibilities

Lead, coach, and inspire the team to deliver a strong customer experience and help team members feel included and supported.
Train the team and implement Nike Service Principles while representing Nike’s culture, brand, colleagues, and community.
Lead a team that keeps store functions running seamlessly.
Attract, assess, and onboard teammates to ensure the store is staffed.
Equip store employees with the tools they need for their day-to-day responsibilities.
Lead the store team and business results and critical metrics, including budgeting, planning, customer service, sales, people leadership, and management.
Manage the product life cycle from the stockroom through visual merchandising and onto the sales floor.
Support store growth strategies and create opportunities to build community partnerships.

Benefits

Employee discounts.
Healthcare.
Paid time off.
Education programs to develop and advance your career.
Medical, dental, and vision insurance.
Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
401(k) plan.
CERA.
Employee Assistance Program.
Mental and emotional health support.
Financial coaching and education.
Child development support and caregiving benefits starting on the day of hire.
Accrued paid time off and holiday pay.
Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan.
No-cost support through Optum Employee Assistance Program for the employee and family.
Discounts for the employee and family from Nike, Converse, and Jordan, up to 50% off.