About The Position

Nationwide is building a proactive candidate pipeline for anticipated future openings in its Inland Marine unit; there is no immediate hiring activity tied to this posting. The Territory Manager is a remote, work-from-home role involving approximately 25% in-market travel for agency engagement. The position serves as the primary relationship manager within a territory for large, complex, or specialty commercial lines business. The manager underwrites, markets, and manages new and renewal business through direct contact with selected agencies or brokers, within assigned underwriting authority. The role drives premium and profitability goals through business planning, negotiation, sales strategies, and strong agency relationships. It also collaborates across lines of business to increase Nationwide’s overall presence and leads territory-level execution of business and service plans. The role reports to a Manager or Director and has no direct reports. Heavy travel with extended stays may be required, although most incumbents work remotely. A valid driver’s license and safe driving record are required.

Requirements

  • Prior commercial underwriting experience with underwriting authority.
  • Strong understanding and business acumen in the Inland Marine insurance industry.
  • Proven ability to build broker relationships and influence business placement.
  • Thorough working knowledge of commercial underwriting, pricing, and coverage for small and middle-market business.
  • Knowledge of company sales and underwriting standards and practices, commercial products and programs, and state statutes and regulations.
  • Excellent interpersonal and sales skills and the ability to build cooperative, mutually rewarding internal and external partnerships.
  • Ability to perform duties independently using underwriting authority and company standards; sound judgment in day-to-day operations with unclear or competing priorities.
  • Demonstrated decision-making ability, including evaluating and recommending solutions related to customer service, work processing, underwriting selection and rating, and compliance with best practices.
  • Strong drive for results.
  • Valid driver’s license and safe driving record.
  • Seven to ten years of progressively responsible middle-market commercial lines underwriting experience is preferred.
  • Two to five years of middle-market commercial lines sales and business development experience is preferred.

Nice To Haves

  • Existing agency or broker relationships within the territory.
  • Significant Inland Marine and/or Builders Risk experience.
  • Bachelor’s degree or equivalent experience.
  • Relevant professional designation such as CPCU or CIC.
  • Expertise in markets consistent with Nationwide’s underwriting appetite and product portfolio.
  • Commercial underwriting experience and business-development experience at the preferred levels described in the posting.

Responsibilities

  • Monitor market conditions; research risks, environments, and other factors relevant to winning accounts.
  • Analyze underwriting quality and volume, agency books of business, profitability and growth trends, and regional underwriting performance; recommend and implement action plans.
  • Achieve production, profitability, and service objectives by quoting, pricing, and underwriting new and renewal policies and endorsements, primarily for complex or service-sensitive accounts.
  • Review risk selection and pricing for agency books and individual accounts, assessing variables such as agency relationships and inspection reports; handle risks within assigned authority and company guidelines.
  • Manage underwriting workflow, file quality, work volume, and service-level commitments; coordinate complex work with and through others and influence the territory underwriting team’s execution of agency business plans.
  • Develop agency business plans with performance actions and checkpoints; manage territorial objectives, profit, and pipeline; identify cross-line opportunities, prospects, and potential new agency appointments.
  • Market Nationwide products and services, support agency pipeline management and producer development, target industries and preferred markets, and develop business propositions to win accounts.
  • Consult with agents and internal partners on business solutions, underwriting appetite, acceptability, terms, conditions, pricing, sales techniques, risk management, and coverage options; share industry trends with leadership.
  • Communicate product, technology, and company updates as well as market intelligence to agencies and leadership; collaborate with colleagues to share trends and field underwriting experience.
  • Visit agencies to develop new accounts, service existing accounts, review performance, and strengthen relationships with agencies, producers, and key groups.
  • Lead delivery of appropriate customer service and follow up on advanced customer service requests.
  • Ensure agencies and the territory have appropriate tools, training, and support; identify training needs and participate in product and program orientations as the underwriting subject matter authority.
  • Manage workload and back up team members; monitor business plan results, review business in process and lost business, implement action plans, and lead assigned-agent agency review discussions.
  • May perform other responsibilities as assigned.

Benefits

  • Medical, dental, and vision coverage.
  • Life insurance.
  • Short- and long-term disability coverage.
  • Paid time off, with newly hired associates receiving a minimum of 18 days per full calendar year, prorated quarterly based on hire date.
  • Nine paid holidays.
  • Eight hours of Lifetime paid time off.
  • Eight hours of Unity Day paid time off.
  • 401(k) with company match.
  • Company-paid pension plan.
  • Business-casual attire.
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