Senior Manager, PMO (P&C Insurance)

Integrated Specialty Coverages, LLC

2d•$140,365 - $175,456

About The Position

Integrated Specialty Coverages, LLC (ISC) is a growth-stage, technology- and data-driven commercial MGA and insurance wholesaler. ISC is seeking an experienced insurance program manager to enhance its insurance program technology platforms and operational workflows. The role leads strategic program development requirements, oversees configuration of rate, quote, bind, and issuance systems, strengthens support processes for policy transactions, and supports M&A integration. It owns program and integration projects from beginning to end across multiple business units, combining project management with insurance business requirements for systems and operations. The position works with IT, business stakeholders, Program Managers, underwriters, technical teams, and support resources to develop and implement system and workflow requirements, maintain insurance systems, and transition acquired programs onto ISC's platform. It also oversees pre- and post-bind support activities and provides project tracking and business updates. The role offers bonus pay. The national annual pay range is $140,365–$175,456 USD; actual starting pay depends on factors including skills, qualifications, training, and experience. Applicants must be legally authorized to work in the United States. ISC participates in the Federal E-Verify program.

Requirements

Bachelor's degree.
At least 8 years of hands-on experience in commercial lines underwriting or operations.
At least 5 years of project management experience.
At least 5 years of experience configuring and updating insurance policy administration systems; MGA Systems experience is preferred but not required.
Proficiency in Microsoft Office, particularly Excel.
Experience using tools such as Visio or Figma for workflow mapping.
Entrepreneurial mindset and ability to independently drive projects and tasks.
Demonstrated experience managing teams effectively.
Expertise in information systems design, implementation, security, and troubleshooting within the insurance industry.
Ability to handle multiple tasks and provide project management capabilities.
Must be legally authorized to work in the United States.

Nice To Haves

PMP certification.
Experience with MGA Systems.

Responsibilities

Lead new insurance program concepts from start to finish, including requirements, project plans, and cross-functional integration.
Manage projects involving collaboration across business units.
Work with IT teams and business stakeholders to define system and workflow requirements and propose efficient solutions consistent with insurance industry standards.
Design, document, implement, and maintain configurable information systems, supporting data integrity, security, and applicable regulatory compliance.
Manage and troubleshoot system issues, provide technical support to users, and oversee upgrades or modifications to optimize system performance.
Conduct regular information-system audits and assessments to identify vulnerabilities and implement appropriate security measures.
Collaborate with Program Managers and underwriters to evolve and maintain rate, quote, bind, and policy issuance systems for existing and prospective programs.
Coordinate with technical and underwriting teams to transition programs from acquired companies onto the ISC platform.
Track projects and provide business updates on key initiatives.
Lead onshore and offshore support resources and improve procedures for pre- and post-bind activities, including endorsements processing, policy and invoice validation, audit-file completeness, premium finance and accounts payable processes with accounting, bordereau delivery and automation, inspections, and surplus-lines filings with vendors.

Benefits

Bonus pay.
Comprehensive medical, dental, and vision insurance.
401(k) plan with company match.
Paid time off and various time-off programs, including 11 company-paid holidays.
Employee Ownership Program, with eligible employees sharing in financial rewards as the company grows.
Professional development opportunities.
Owner Referral Program.
Work-from-home reimbursement for remote or hybrid roles.
Canary emergency financial assistance program.
Life and AD&D insurance.
Confidential Employee Assistance Program.
Health Savings Account with company contribution.
Short-term disability.
Voluntary supplemental accident, critical illness, and hospital insurance.
Employee discounts.
Addition Wealth Financial Wellness Program.