Compliance Manager (P&C Insurance)

Jencap•Worcester, MA

9d•Hybrid

About The Position

The Compliance Manager develops, implements, and maintains compliance programs supporting Jencap’s wholesale brokerage operations, with an emphasis on Excess & Surplus (E&S) lines. The role serves as a subject matter expert on insurance regulatory requirements, licensing, surplus lines regulations, market conduct standards, and operational compliance processes. Working with brokerage leadership, producers, carrier partners, underwriting teams, licensing, accounting, and operations, the Compliance Manager helps ensure adherence to state insurance regulations, company policies, and industry best practices. The position supports regulatory risk mitigation and business growth across multiple jurisdictions. The role is ideally based in Atlanta, Georgia, with a hybrid schedule; it may also be based in Phoenix, Arizona; Red Bank, New Jersey; Buffalo, New York; or Worcester, Massachusetts, with a hybrid schedule.

Requirements

Bachelor’s degree in Business, Risk Management, Insurance, Finance, Legal Studies, or a related field.
At least 5 years of insurance compliance, regulatory, legal, licensing, underwriting operations, or brokerage experience.
Direct experience with wholesale insurance brokerage and E&S insurance markets.
Strong knowledge of state insurance regulations and surplus lines compliance requirements.
Understanding of producer licensing, market conduct, and regulatory reporting requirements.
Excellent analytical, organizational, and communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Deep understanding of E&S insurance marketplace operations.
Strong knowledge of wholesale brokerage workflows and carrier relationships.
Ability to interpret complex regulatory requirements and translate them into practical business solutions.
Ability to influence stakeholders and drive compliance initiatives across departments.
Exceptional attention to detail and problem-solving capabilities.
Strong verbal and written communication skills.
Proficiency with agency management systems, licensing platforms, and Microsoft Office applications, including advanced Excel knowledge.

Nice To Haves

Experience working with multi-state insurance operations.
Familiarity with regulatory filing systems and surplus lines tax reporting processes.

Responsibilities

Monitor and interpret state insurance regulations affecting wholesale brokerage and E&S business operations.
Ensure compliance with surplus lines laws, filing requirements, tax regulations, diligent search requirements, and state-specific placement rules.
Develop, maintain, and update corporate compliance policies, procedures, and controls.
Provide regulatory guidance to producers, brokers, underwriters, and operational staff.
Serve as the primary point of contact for regulatory inquiries, audits, examinations, and market conduct reviews.
Oversee agency, broker, and producer licensing activities across operating jurisdictions.
Monitor license renewals, appointments, continuing education requirements, and regulatory registrations.
Ensure compliance with producer onboarding and termination processes.
Partner with HR and leadership on regulatory compliance related to employee licensing requirements.
Maintain expertise in nationwide E&S placement requirements and surplus lines regulations.
Monitor adherence to diligent search documentation requirements and surplus lines disclosures.
Review operational processes for compliance with broker authority, binding authority agreements, and carrier requirements.
Conduct periodic compliance reviews and internal audits.
Identify compliance gaps and implement corrective action plans.
Track regulatory developments and provide risk assessments to senior leadership.
Develop compliance monitoring metrics and reporting dashboards.
Maintain documentation supporting regulatory requirements and audit readiness.
Develop and deliver compliance training programs for brokers, producers, and operational teams.
Communicate regulatory changes and emerging compliance risks throughout the organization.
Promote a culture of compliance, ethics, and accountability.
Partner with legal, operations, finance, underwriting, and carrier relations teams on compliance initiatives.
Assist with due diligence related to new markets, products, carriers, and strategic initiatives.
Participate in system implementations and process improvement efforts to strengthen compliance controls.