Territory Field Manager - Plumbing

STANCIL•Leland, NC

8d•Onsite

About The Position

At Stancil Services, the Territory Field Manager – Plumbing leads day-to-day field operations across multiple plumbing phases, including slab, rough, trim, and warranty, within assigned territories. The role oversees labor, materials, quality, and customer satisfaction to ensure projects are completed on time, on budget, and in alignment with company standards. It balances hands-on field management with broader oversight in a fast-paced environment. The manager leads, coaches, and supervises foremen and field labor; supports hiring, onboarding, and training; and promotes safety, accountability, and teamwork. The role also oversees the assistant territory field manager and works with the Area Manager, Scheduling Department, Operational Support Specialist, customers, builders, and internal teams to coordinate work, improve efficiency, and meet production and quality goals. The position is performed primarily outdoors on active construction sites. It involves regular movement and handling of tools and materials, travel in a company vehicle, occasional lifting or carrying of heavy materials, and exposure to varied weather, chemicals, and hazardous equipment. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential job functions.

Requirements

High school diploma or equivalent; acceptable equivalents listed include a GED, college, technical or trade school transcript, or foreign equivalent.
Strong computer skills, including proficiency in Microsoft Office Suite and Bolt.
Valid driver’s license held for at least 3 years and insurability under the company insurance policy.
At least 3 years of new residential plumbing experience.
Demonstrated communication, problem-solving, leadership, professionalism, and ability to manage multiple priorities, deadlines, and changing conditions.
Ability to maintain confidentiality and integrity when handling company and customer information.
Ability to meet the physical and environmental demands described for the job, with reasonable accommodations as applicable.

Nice To Haves

Fluency in Spanish.
North Carolina Plumbing License.

Responsibilities

Manage daily field operations across plumbing phases, including slab, rough, trim, and warranty.
Communicate field information to labor teams, leadership, internal departments, customers, and managers.
Coordinate daily labor assignments to support project timelines and efficiency standards.
Manage job-level labor and materials to minimize waste and maximize productivity.
Build and maintain relationships with customers, builders, and Stancil team members.
Collaborate with the Area Manager to oversee crew activities and align work with company objectives.
Communicate directly with customers about field progress, scheduling, and service needs.
Meet customer demands and production goals while maintaining company quality standards.
Lead crews toward company-defined production rates and operational efficiency targets.
Manage crew schedules and assignments, maintain the crew board, rotate team members, and manage overtime as needed.
Partner with the Scheduling Department to allocate work according to skill sets and project requirements.
Train, mentor, and support field personnel.
Own inspection performance, implement quality control measures, and use data to improve field efficiency.
Monitor materials usage, improve cost efficiency, and reduce waste across assigned projects.
Collaborate with the Operational Support Specialist to manage costs, leverage EPO opportunities, and improve profitability.
Support implementation of technologies, processes, and systems that enhance field operations.
Participate in fleet management and ensure driver eligibility compliance.
Lead, coach, and supervise foremen and field labor; support hiring, onboarding, training, performance feedback, and corrective coaching.
Oversee the assistant territory field manager.
Perform other related duties as assigned.