Territory Field Lead

T‑ROC•Sioux Falls, SD

About The Position

The Territory Field Lead supports growth, revenue, and profitability across an assigned territory by providing field sales enablement for the Indirect Agent channel. The role works directly with Agent store leaders and regional and HQ directors to implement tactical plans, achieve daily KPIs, maintain brand alignment, and prepare for national launches. The position serves as the primary field liaison for Agent store leadership and supports consistent in-store execution. The Territory Field Lead implements localized sales enablement plans, strengthens Agent capabilities through product knowledge, skills, and tailored sales strategies, and monitors sales performance and market factors for continuous improvement. The role builds and maintains Agent partnerships, promotes assisted-sales tools and support pathways to reduce sales-floor bottlenecks and transaction errors, and coordinates launches, updates, training, incentives, and promotions. It also translates strategic changes into clear, practical updates for field teams.

Requirements

At least two years of sales and client-facing experience.
Willingness to travel within the assigned territory.
Valid driver’s license and ability to pass a motor vehicle record check.
Willingness to take and pass a drug test according to state guidelines.
Strong communication and relationship-building skills.
Ability to work in a high-volume, dynamic environment and handle ambiguity.
Ability to collaborate with Agent structures and support corporate initiatives.
Analytical problem-solving skills and the ability to focus on compliance and accuracy.
Ability to use financial metrics to support partner success.

Nice To Haves

Bachelor’s degree.
Sales, marketing, training, or customer service experience, ideally with third-party sellers or retailers.
Experience in the wireless industry.
Brand Ambassador experience.
Experience managing competing priorities and tight deadlines in a dynamic work environment.
Account management experience.
Demonstrated interpersonal, communication, and presentation skills.
Ability to assess performance.
Ability to drive sales and productivity.
Demonstrated drive for results.
Financial acumen and ability to interpret and analyze sales results.

Responsibilities

Implement localized sales enablement plans across assigned Agent locations to support revenue growth, profitability, and regional sales goals.
Enhance Agent capabilities and performance through product knowledge, skills development, and tailored sales strategies.
Monitor and evaluate Agent and channel sales performance, analyze market factors, and identify opportunities for continuous improvement.
Establish and grow positive partnerships with existing Agents and develop new Agent relationships.
Promote the use of assisted-sales tools and triage frameworks, including proprietary point-of-sale support pathways and the Virtual Support Link, to reduce sales-floor bottlenecks and transaction errors.
Coordinate priority launches with Agent leadership, distribute real-time updates, support training completion, and coordinate incentives and promotions.
Translate strategic changes and complex initiatives into clear updates about day-to-day impacts so teams remain informed and prepared.
Collaborate with Agent structures and support teams to resolve technical and operational roadblocks while maintaining compliance and accuracy.