Territory Field Lead

Big Bang Enterprises•St. Petersburg, FL

About The Position

The Territory Field Lead supports growth across an assigned territory by improving revenue and profit. The role works directly with Agent store leaders and coordinates with regional and headquarters directors to implement daily KPI performance, brand alignment, and launch readiness. It serves as the primary field sales enablement role for the Indirect Agent channel, helping Agent locations carry out tactical plans that drive revenue, growth, and profitability. The Territory Field Lead partners with Agents to support consistent in-store execution, KPI achievement, brand alignment, and readiness for national launches. The role builds partner capabilities through product knowledge, skills development, tailored sales strategies, sales tools, training, incentives, promotions, and clear communication of organizational changes. It also evaluates sales performance and market factors, works with support teams to address technical and operational roadblocks, and maintains a focus on compliance and accuracy.

Requirements

Two or more years of sales and client-facing experience.
Willingness to travel within the assigned territory.
Valid driver's license and ability to pass a motor vehicle record check.
Willingness to take and pass a drug test according to state guidelines.
Strong communication and relationship-building abilities.
Ability to handle ambiguity and resolve technical and operational roadblocks alongside support teams.
Focus on compliance and accuracy.

Nice To Haves

Bachelor's degree.
Sales, marketing, training, or customer service experience, ideally with third-party sellers or retailers.
Experience in the wireless industry.
Brand Ambassador experience.
Experience managing competing priorities and tight deadlines in a dynamic work environment.
Account management experience.
Demonstrated interpersonal, communication, and presentation skills.
Ability to assess performance and drive sales and productivity.
Demonstrated drive for results.
Financial acumen and ability to interpret and analyze sales results.

Responsibilities

Implement localized sales enablement plans across assigned Agent locations to support revenue growth, profitability, and regional sales goals.
Enhance Agent capabilities and performance through product knowledge, skills development, and tailored sales strategies.
Monitor and evaluate Agent and overall channel sales performance, analyze market factors, and identify opportunities for continuous improvement.
Build positive partnerships with existing Agents and develop new Agent relationships.
Champion assisted-sales tools and triage frameworks, including proprietary point-of-sale support pathways and the Virtual Support Link, to reduce sales-floor bottlenecks and transaction errors.
Coordinate priority launches with Agent leadership, distribute real-time updates, and support training completion, incentives, and promotions.
Translate strategic changes into clear, practical updates that help teams understand day-to-day impacts and prepare for organizational changes.
Collaborate with local Agent structures, regional and headquarters directors, and support teams to implement corporate initiatives and resolve technical or operational roadblocks.
Use financial metrics and sales results to support partner success and improve territory performance.