Territory Field Lead

Big Bang Enterprises•Sioux Falls, SD

About The Position

The Territory Field Lead supports growth, revenue, and profitability across an assigned territory by enabling sales at Indirect Agent locations. The role works directly with Agent store leaders and regional and headquarters directors to implement tactical plans, support KPI achievement, maintain brand alignment, and prepare teams for launches. It serves as the primary field liaison for Agent store leadership and supports consistent in-store execution. The Territory Field Lead implements localized sales enablement plans, strengthens Agent capabilities through product knowledge and tailored sales strategies, and monitors sales performance and market factors to identify opportunities for improvement. The role builds relationships with existing and prospective Agents, promotes the use of assisted-sales tools and support pathways, and coordinates launches, updates, training, incentives, and promotions. It also translates strategic changes into clear day-to-day communications and works with support teams to resolve technical and operational roadblocks while maintaining compliance and accuracy.

Requirements

At least two years of sales and client-facing experience.
Willingness to travel within the assigned territory.
Valid driver's license and ability to pass a motor vehicle record check.
Willingness to take and pass a drug test according to state guidelines.
Strong communication and relationship-building abilities.
Ability to handle ambiguity and competing priorities in a dynamic environment.
Focus on compliance and accuracy.

Nice To Haves

Bachelor's degree.
Sales, marketing, training, or customer service experience, ideally with third-party sellers or retailers.
Wireless industry experience.
Brand Ambassador experience.
Experience managing competing priorities with tight deadlines in a dynamic work environment.
Account management experience.
Demonstrated interpersonal, communication, and presentation skills.
Ability to assess performance and drive sales and productivity.
Demonstrated drive for results.
Financial acumen and ability to interpret and analyze sales results.

Responsibilities

Implement localized sales enablement plans across assigned Agent locations to support revenue growth, profitability, and regional sales goals.
Enhance Agent capabilities and performance through product knowledge, skills development, and tailored sales strategies.
Monitor and evaluate Agent and channel sales performance, analyze market factors, and identify opportunities for continuous improvement.
Establish and grow positive partnerships with existing Agents and build new Agent relationships.
Promote assisted-sales tools and triage frameworks, including proprietary point-of-sale support pathways and the Virtual Support Link, to address sales-floor bottlenecks and minimize transaction errors.
Coordinate priority launches with Agent leadership, distribute real-time updates, support training completion, and coordinate incentives and promotions.
Translate strategic changes into clear updates explaining their day-to-day impact and helping teams prepare for organizational changes.
Collaborate with local Agent structures and support teams to resolve technical and operational roadblocks and support corporate initiatives.
Use financial metrics and sales results to support partner success and drive sales and productivity.