Territory Account Manager - AIDC Sales

Peak Technologies•Harrisburg, PA

About The Position

The Territory Account Manager drives sales of service programs and products to meet or exceed customer needs and revenue goals. The role manages assigned accounts and sales opportunities from lead through service-contract finalization, while developing existing customers and new leads. It supports accurate forecasting, account planning, and regular reporting, and builds long-term customer relationships. The position works with sales leadership, customers, vendors, partners, and internal colleagues to deliver business targets and maintain effective coordination. The role does not supervise direct or indirect reports.

Requirements

  • Bachelor’s degree from a four-year college or university, up to five years of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
  • Sales management and organizational development skills and competencies.
  • English-language skills to read and interpret documents, procedure manuals, and correspondence, and to speak effectively with individuals and groups, including customers and employees at various organizational levels.
  • Ability to work with probability, statistical inference, geometry, trigonometry, fractions, percentages, ratios, and proportions in practical situations.
  • Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions, and work with abstract and concrete variables.
  • Ability to follow detailed instructions and use available resources to solve problems.
  • Knowledge of Excel spreadsheet software, word processing, and PowerPoint presentation software.
  • CRM skills.

Nice To Haves

  • AIDC sales experience is highly desired.

Responsibilities

  • Drive sales of service programs to meet or exceed sales and margin goals.
  • Use the existing customer base and new lead information to develop and increase sales of service offerings.
  • Work individually and as a team member to meet or exceed service sales targets and goals.
  • Track and manage sales opportunities from lead through finalization of service contracts.
  • Facilitate accurate quoting, positioning, promotion, and sale of services to support high close rates.
  • Maintain and submit accurate forecasts, account plans, and reports on a weekly, monthly, and quarterly basis.
  • Develop existing customers and new leads to build and maintain long-term customer retention and relationships.
  • Manage assigned accounts and transition accounts to other sales teams or business segments when required.
  • Apply a strategic “One Peak” mindset when managing accounts and business priorities.
  • Work closely with sales leadership.
  • Establish and maintain good business relationships with customers, external contacts, and the partner community.
  • Maintain effective working relationships, communication, and coordination with coworkers and leadership.
  • Take accountability and responsibility for business-target delivery and decision-making.
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