Territory Account Manager - AIDC Sales

Peak Technologies•Providence, RI

About The Position

The Territory Account Manager drives sales of service programs and products to meet or exceed customer needs and revenue goals. The role manages assigned accounts and sales opportunities from lead through service-contract finalization, develops existing customers and new leads, and supports customer retention through long-term relationships. The position works with sales leadership, customers, external contacts, and partner organizations, while maintaining account plans, forecasts, and reports. The role does not supervise direct or indirect reports.

Requirements

Bachelor’s degree (B.A.) from a four-year college or university, up to five years of related experience and/or training, or an equivalent combination of education and experience.
Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Sales management and organizational development skills and competencies.
Ability to read and interpret documents, procedure manuals, and internal and external correspondence.
Ability to speak effectively individually and before groups of external customers and employees at various organizational levels.
Ability to work with probability, statistical inference, geometry, trigonometry, fractions, percentages, ratios, and proportions in practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret a wide variety of technical instructions in mathematical or diagram form and work with abstract and concrete variables.
Ability to follow detailed instructions and use existing resources to solve problems.
Knowledge of Excel spreadsheet software, word-processing software, and PowerPoint presentation software.
CRM skills.
English language skills for daily operations.

Nice To Haves

AIDC sales experience is highly desired.

Responsibilities

Drive sales of service programs to meet or exceed sales and margin goals.
Use the existing customer base and new lead information to develop and increase sales of service offerings.
Work individually and as a team member to meet or exceed service sales targets and goals.
Track and manage sales opportunities from lead through finalization of service contracts.
Facilitate appropriate quoting, positioning, promotion, and sale of services to support high close rates.
Maintain and submit accurate forecasts, account plans, and reports on a weekly, monthly, and quarterly basis.
Build and maintain long-term customer retention and relationships by developing existing customers and new leads.
Manage assigned accounts and transition accounts to other sales teams or business segments when required.
Apply a strategic “One Peak” mindset to account management and business priorities.
Work closely with Sales Leadership.
Establish and maintain good business relations with customers, external contacts, and the partner community.
Maintain effective working relationships, communication, and coordination with co-workers and leadership.
Take accountability and responsibility for business target delivery and decision-making.