Territory Account Manager - AIDC Sales

Peak Technologies•Birmingham, AL

About The Position

The Territory Account Manager drives sales of service programs and products to meet or exceed customer needs and revenue goals. The role develops business with existing customers and new leads, manages sales opportunities from lead through service-contract finalization, and supports accurate quoting, positioning, promotion, and sales of services. The position is accountable for individual and/or team sales targets, forecasting, account planning, and regular reporting. It also builds and maintains long-term customer relationships, coordinates with sales leadership and other teams, and maintains effective business relationships with customers, external contacts, and partners. The role is not responsible for supervising direct or indirect reports.

Requirements

  • Bachelor’s degree from a four-year college or university, up to five years of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.
  • Sales management and organizational development skills and competencies.
  • English-language ability to read and interpret documents, procedure manuals, and correspondence, and to communicate effectively with customers and employees at various organizational levels.
  • Ability to work with mathematical concepts including probability, statistical inference, geometry, and trigonometry, and apply fractions, percentages, ratios, and proportions to practical situations.
  • Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions in mathematical or diagram form, and follow detailed instructions using available resources to solve problems.
  • Knowledge of Excel spreadsheet software, word-processing software, and PowerPoint presentation software.
  • CRM skills.
  • Ability to meet the stated physical activity and travel requirements, including occasional lifting of up to 25 pounds.

Responsibilities

  • Drive sales of service programs to meet or exceed sales and margin goals.
  • Develop and increase service sales using the existing customer base and new lead information.
  • Work individually and as a team member to meet or exceed service sales targets and goals.
  • Track and manage sales opportunities from lead through finalization of service contracts.
  • Facilitate accurate quoting, positioning, promotion, and selling of services to support high close rates.
  • Maintain and submit accurate forecasts, account plans, and reports on weekly, monthly, and quarterly schedules.
  • Build and maintain long-term customer retention and relationships by developing existing customers and new leads.
  • Manage assigned accounts and, when required, transition accounts to other sales teams or business segments.
  • Apply a strategic “One Peak” mindset when managing accounts and business priorities, and work closely with sales leadership.
  • Establish and maintain business relationships with customers, external contacts, and the partner community.
  • Maintain effective working relationships, communication, and coordination with coworkers and leadership.
  • Take accountability for business target delivery and decision-making.
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