Territory Account Manager, ViiV - Houston, TX

GSK • Houston, TX

5h • Remote

About The Position

ViiV Healthcare is hiring a Territory Account Manager for its HIV Oral Treatment Sales team. The role focuses on helping healthcare professionals adopt a new approach to HIV treatment, developing territory and account strategies, and delivering results in a fast-paced, complex launch environment. The successful candidate will work with healthcare professionals (HCPs) to understand clinical, organizational, and financial needs; grow treatment models that reach more patients; and support an integrated buy-and-bill treatment model. The position requires adaptability, cross-functional partnership, and a commitment to ViiV Healthcare’s mission of leaving no person living with HIV behind.

The Territory Account Manager will sell to and service HCP accounts, build strategic business plans with measurable objectives, and coordinate with colleagues such as Clinical Nurse Educators and Field Reimbursement Managers to provide a cohesive customer experience. The role also requires strong compliance practices and alignment with ViiV’s culture and values. The position is based in the Houston, Texas territory, with most working time spent in market and domestic travel as needed, including overnight travel.

Requirements

• BA/BS degree.
• Valid driver’s license.
• Ability to travel domestically as necessary, which may include overnight travel; the majority of time will be spent in market.
• For Grade 8 Territory Account Manager: at least 2 years of pharmaceutical sales experience, including specialty sales experience.
• For Grade 7 Territory Account Manager: at least 5 years of pharmaceutical sales experience, including a minimum of 3 years of specialty sales experience.

Nice To Haves

• Degree in Business, Marketing, or Life Sciences.
• Strong planning and organization skills, analytical ability, business acumen, decision-making ability, and problem-solving skills.
• Experience influencing and collaborating cross-functionally in a matrixed environment.
• Excellent written and oral communication skills.
• Sales success in complex market access coverage situations.
• Experience working with HCPs to procure, manage, and administer cold-chain treatment products.
• Knowledge of HIV treatment and/or prevention markets.
• Bilingual Spanish skills.
• Experience partnering cross-functionally within an integrated account team model that includes multiple field-based team members.

Responsibilities

• Identify, target, and win new business by influencing HCPs to adopt a new approach to HIV treatment.
• Engage HCPs, nurses, staff, and administrators to understand clinical, organizational, and financial challenges and opportunities within target accounts.
• Use data analytics, business acumen, and market expertise to identify high-priority prospects.
• Prepare and execute business plans tailored to customer needs and designed to help HCPs scale treatment models to reach more patients.
• Coordinate and partner with cross-functional team members, including Clinical Nurse Educators and Field Reimbursement Managers, to deliver an integrated product experience.
• Maintain a portfolio-based selling mindset and communicate internally to support a cohesive customer experience.
• Provide proactive customer service by anticipating and addressing HCP problems, needs, and requests.
• Deliver and adapt execution plans to achieve performance goals using KPIs, scaling successful approaches, and business problem solving.
• Develop and foster relationships with influential customers and thought leaders.
• Act in accordance with ViiV’s culture, expectations, and values.
• Embrace ambiguity in a launch environment and treat setbacks as opportunities to learn and grow.
• Escalate issues and risks when needed and speak up when appropriate.
• Understand and follow compliance and regulatory guidelines.

Benefits

• ViiV employees receive the same benefits options and plans as GSK employees; the posting refers applicants to the GSK US Benefits Summary for details.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level