Territory Account Manager - Southeast Houston, TX

Heartflow•Houston, TX

2d•Remote

About The Position

Heartflow is a medical technology company focused on improving the diagnosis and management of coronary artery disease. Its AI-driven, non-invasive cardiovascular diagnostic technology includes Heartflow FFRCT Analysis, RoadMap Analysis, and Plaque Analysis. The Territory Account Manager (TAM) serves as Heartflow’s customer-facing representative in a defined geographic territory, helping customers succeed with the technology and driving adoption through networks of referring physicians. The role focuses on proactive customer support, education, relationship building, and solutions that improve customer satisfaction. It is based from a home office and involves approximately 20–25% travel. The TAM works with strategic Heartflow accounts to develop and execute business plans that grow adoption of a cCTA and FFRct clinical pathway. The role collaborates with internal teams and account stakeholders, builds awareness and advocacy among clinicians, and supports programs that increase referrals and usage. Performance is evaluated based on quota attainment and growth in cCTA conversion and FFRct penetration and case volume in assigned accounts.

Requirements

A four-year degree and at least 5 years of related sales or clinical experience, or a two-year degree and at least 7 years of related sales or clinical experience.
Proven sales skills and a track record of sales achievement.
Ability to develop relationships with account stakeholders, including administrators, cardiologists, referring physician practices, hospital marketing teams, and other strategic personnel.
Ability to work cross-functionally to coordinate field and headquarters resources and execute customer-focused plans.
Customer-focused mentality.
Ability to explain medical technologies to referring physicians and other healthcare professionals.
Self-motivated, able to initiate, organize, and complete projects.
Excellent problem-solving ability, especially under pressure.
Strong work ethic and ability to work effectively in a cross-functional team environment.
Ability to work effectively with customers from a wide range of technical and clinical backgrounds.
Excellent verbal and written communication skills and professional etiquette.
Experience with Salesforce.com or a similar CRM.

Nice To Haves

Experience building and supporting strong clinical programs.
Knowledge of cardiac patient pathways and diagnostic technology.
A degree in a science, medical, business, marketing, or technical field.
Prior experience in medical devices, cardiology pharmaceuticals, cardiology radiopharmaceuticals, hospitals, or medical software.
Experience introducing new cardiovascular technologies into hospitals.

Responsibilities

Develop and execute business development plans with key strategic Heartflow accounts and their stakeholders.
Drive growth and adoption of a cCTA and FFRct clinical pathway.
Coordinate cross-functional collaboration and deployment of internal leadership, physician mentors, and other Heartflow resources.
Organize and staff dinner programs, VIP visits, CT Pathway roadshows, referring physician office meetings, and other account programs.
Build and maintain relationships with referring physicians and other clinical and administrative stakeholders.
Educate customers about Heartflow’s value proposition through presentations and discussions with referring physicians.
Promote and champion Heartflow to build customer advocacy and increase adoption.
Support sales, marketing, education, training, and program development in coordination with field and headquarters teams.
Meet or exceed quota for strategic accounts within existing customer locations.
Grow cCTA conversion and FFRct penetration and case volume over baseline in assigned accounts.