Territory Account Manager, ViiV - Minneapolis

GSK • Minneapolis, MN

6h • Remote

About The Position

ViiV Healthcare is seeking an experienced, results-driven specialty sales professional for the Territory Account Manager role on its HIV Oral Treatment Sales team. The role requires thriving in a fast-paced, complex launch environment and working with healthcare professionals (HCPs) to support adoption of a new approach to HIV treatment. The successful candidate will develop strategic business plans with measurable, action-oriented objectives aligned to territory and account goals, sell to HCPs, service accounts, and contribute to ViiV Healthcare’s mission of leaving no person living with HIV behind.

The Territory Account Manager will drive business results through an integrated account management framework, including the setup and delivery of a buy-and-bill treatment model. The position partners with HCPs and internal cross-functional colleagues to understand account needs, deliver a cohesive product experience, and help customers expand treatment access. The role is based in the Minneapolis territory and is designated remote in the posting.

Requirements

• Bachelor of Arts or Bachelor of Science degree.
• Ability to travel domestically as necessary, which may include overnight travel; the majority of time will be spent in market.
• Valid driver’s license.
• For Grade 8 Territory Account Manager: at least 2 years of pharmaceutical sales experience, including specialty sales experience.
• For Grade 7 Territory Account Manager: at least 5 years of pharmaceutical sales experience, including at least 3 years of specialty sales experience.

Nice To Haves

• Degree in Business, Marketing, or Life Sciences.
• Strong planning and organization skills, analytical ability, business acumen, decision-making ability, and problem-solving skills.
• Ability to influence and collaborate cross-functionally in a matrixed environment.
• Excellent written and oral communication skills.
• Experience achieving sales success in complex market access coverage situations.
• Experience working with HCPs to procure, manage, and administer cold-chain treatment products.
• Knowledge of HIV treatment and/or prevention markets.
• Spanish bilingual ability; preferred but not required.
• Experience partnering cross-functionally within an integrated account team model that includes multiple field-based team members.

Responsibilities

• Identify, target, and win new business by influencing HCPs to adopt a new approach to HIV treatment.
• Engage HCPs, nurses, staff, and administrators to understand clinical, organizational, and financial challenges and opportunities within target accounts.
• Use data analytics, business acumen, and market expertise to identify high-priority prospects.
• Prepare and execute business plans tailored to customer needs and help HCPs scale their treatment models to reach more patients.
• Coordinate and partner with cross-functional team members, including Clinical Nurse Educators and Field Reimbursement Managers, to deliver an integrated product experience.
• Maintain a portfolio-based selling mindset and close internal communication loops so customers experience a cohesive, integrated ViiV.
• Provide exceptional customer service by anticipating and addressing HCP problems, needs, and requests.
• Deliver and adapt execution plans to achieve performance goals using KPIs, scaling successful approaches, and business problem solving.
• Develop and foster relationships with influential customers and thought leaders.
• Act in ways consistent with ViiV’s culture, expectations, and values.
• Embrace ambiguity in a launch environment and treat setbacks as opportunities to learn and grow.
• Escalate issues and risks when needed and speak up.
• Understand and follow compliance and regulatory guidelines.

Benefits

• Annual bonus.
• Eligibility to participate in a share-based long-term incentive program, dependent on role level.
• Health care and other insurance benefits for employees and family.
• Retirement benefits.
• Paid holidays.
• Vacation.
• Paid caregiver, parental, and medical leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level