ViiV Territory Account Manager - Orlando, FL

GSK • Orlando, FL

6h • Remote

About The Position

ViiV Healthcare is hiring a Territory Account Manager for its HIV Oral Treatment Sales team in Orlando, Florida. The role focuses on specialty sales and account management in a fast-paced, complex launch environment. The successful candidate will develop strategic territory and account plans, sell to and service healthcare professional (HCP) accounts, and support adoption of a new approach to HIV treatment. The role also contributes to an integrated account management framework for establishing and delivering a buy-and-bill treatment model, in alignment with ViiV Healthcare’s mission to leave no person living with HIV behind.

The Territory Account Manager works with HCPs and account staff to understand clinical, organizational, and financial needs; uses data and market expertise to prioritize prospects; and coordinates with cross-functional field teams to provide a cohesive customer experience. The position requires adapting plans to meet performance goals, maintaining customer relationships, and acting consistently with company values and compliance requirements. Domestic travel, potentially including overnight travel, is required, with most working time spent in the market.

Requirements

• BA/BS degree.
• At least 5 years of pharmaceutical sales experience.
• At least 3 years of specialty experience.
• Ability to travel domestically as necessary, potentially including overnight travel; most working time will be spent in the market.
• Valid driver’s license.

Nice To Haves

• Degree in Business, Marketing, or Life Sciences.
• Strong planning and organization skills, analytical ability, business acumen, decision-making ability, and problem-solving skills.
• Experience influencing and collaborating cross-functionally in a matrixed environment.
• Excellent written and oral communication skills.
• Sales success in complex market access coverage situations.
• Experience working with HCPs to procure, manage, and administer cold-chain treatment products.
• Knowledge of HIV treatment and/or prevention markets.
• Spanish bilingual ability (preferred but not required).
• Experience partnering cross-functionally within an integrated account team model that includes multiple field-based team members.

Responsibilities

• Identify, target, and win new business by influencing HCPs to adopt a new approach to HIV treatment.
• Engage with HCPs, nurses, staff, and administrators to understand clinical, organizational, and financial challenges and opportunities in target accounts.
• Use data analytics, business acumen, and market expertise to identify high-priority prospects.
• Prepare and execute business plans tailored to each customer’s needs and designed to help HCPs scale their treatment model to reach more patients.
• Coordinate and partner with cross-functional team members, including Clinical Nurse Educators and Field Reimbursement Managers, to deliver an integrated product experience.
• Maintain a portfolio-based selling mindset and communicate internally to provide customers with a cohesive, integrated ViiV experience.
• Anticipate and address HCP problems, needs, and requests through customer service.
• Deliver and adapt execution plans to achieve performance goals using KPIs, scaling successful approaches, and business problem solving.
• Develop and foster relationships with influential customers and thought leaders.
• Act consistently with ViiV’s culture, expectations, and values.
• Embrace ambiguity in a launch environment and treat setbacks as opportunities to learn and grow.
• Escalate issues and risks when needed and speak up.
• Understand and follow compliance and regulatory guidelines.

Benefits

• Access to the employee benefits offered by GSK; employees receive the same benefits options and plans as GSK employees. The posting refers applicants to the GSK US Benefits Summary for details.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level