ViiV Territory Account Manager - Ft. Lauderdale, FL

ViiV Healthcare•Pompano Beach, FL
•Remote

About The Position

ViiV Healthcare is seeking an experienced, results-driven specialty sales professional for a Territory Account Manager role on its HIV Oral Treatment Sales team. The role focuses on helping healthcare professionals adopt a new approach to HIV treatment and delivering results in a fast-paced, complex launch environment. The successful candidate will develop strategic business plans with measurable objectives aligned to territory and account goals, sell to and service healthcare professional accounts, and support ViiV Healthcare’s mission of leaving no person with HIV behind. The role also works within an integrated account management framework to set up and deliver a buy-and-bill treatment model. The Territory Account Manager identifies and wins new business, understands the clinical, organizational, and financial needs of target accounts, and uses data and market expertise to prioritize prospects. The role partners with customers and cross-functional colleagues to provide a cohesive product experience, exceptional service, and plans that help healthcare professionals scale treatment delivery to more patients. The position requires adaptability, accountability, and adherence to compliance and regulatory guidance. The role is based in the Fort Lauderdale, Florida territory. The posting is tagged as remote and notes that the majority of time will be spent in market, with domestic travel as necessary, potentially including overnight travel. Candidates are hired at the appropriate level based on experience: Grade 8 requires at least two years of pharmaceutical sales experience, including specialty sales; Grade 7 requires at least five years of pharmaceutical sales experience, including at least three years of specialty sales.

Requirements

  • Bachelor of Arts or Bachelor of Science degree.
  • Ability to travel domestically as necessary, potentially including overnight travel; the majority of time will be spent in market.
  • Valid driver's license.
  • For Grade 8: at least 2 years of pharmaceutical sales experience, including specialty sales experience.
  • For Grade 7: at least 5 years of pharmaceutical sales experience, including a minimum of 3 years of specialty sales experience.

Nice To Haves

  • Degree in Business, Marketing, or Life Sciences.
  • Strong planning and organization skills, analytical ability, business acumen, decision-making ability, and problem-solving skills.
  • Experience influencing and collaborating cross-functionally in a matrixed environment.
  • Excellent written and oral communication skills.
  • Sales success in complex market access coverage situations.
  • Experience working with healthcare professionals to procure, manage, and administer cold-chain treatment products.
  • Knowledge of HIV treatment and/or prevention markets.
  • Spanish bilingual ability.
  • Experience partnering cross-functionally within an integrated account team model that includes multiple field-based team members.

Responsibilities

  • Identify, target, and win new business by influencing healthcare professionals to adopt a new approach to HIV treatment.
  • Engage healthcare professionals, nurses, staff, and administrators to understand clinical, organizational, and financial challenges and opportunities within target accounts.
  • Use data analytics, business acumen, and market expertise to identify high-priority prospects.
  • Prepare and execute business plans tailored to customer needs and designed to help healthcare professionals scale their treatment model to reach more patients.
  • Coordinate and partner with cross-functional colleagues, including Clinical Nurse Educators and Field Reimbursement Managers, to deliver an integrated product experience.
  • Maintain a portfolio-based selling mindset and close internal communication loops to provide customers with a cohesive, integrated ViiV experience.
  • Anticipate and address healthcare professional problems, needs, and requests through exceptional customer service.
  • Deliver and adapt execution plans to achieve performance goals using KPIs, scaling successes, and business problem-solving.
  • Develop and foster relationships with influential customers and thought leaders.
  • Act in accordance with ViiV’s culture, expectations, and values; embrace ambiguity in a launch environment and treat setbacks as opportunities to learn and grow.
  • Escalate issues and risks when needed, speak up, and follow compliance and regulatory guidelines.
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