Territory Account Manager - Cherry Hill, NJ

Heartflow • Cherry Hill, NJ

22h • Remote

About The Position

The Territory Account Manager (TAM) is Heartflow’s customer-facing representative in a designated geographic region, responsible for helping customers succeed with Heartflow’s non-invasive cardiovascular diagnostic technology and driving adoption through referring-physician networks. The role focuses on proactive customer support, education, solution development, and high customer satisfaction, with significant time spent engaging Cardiologists, Primary Care Physicians, Nurse Practitioners, and other stakeholders. The position is based from a home office and involves approximately 20–25% travel.

The TAM develops and executes business-development plans for strategic accounts to grow adoption of a cCTA and FFRct clinical pathway. Working with account stakeholders and cross-functional Heartflow colleagues, the TAM coordinates resources and programs that support customer education, awareness, referrals, and clinical-program development. Success is measured by account quota achievement, cCTA growth, and FFRct penetration and case growth.

Requirements

• Proven sales skills and a track record of sales achievement.
• Ability to learn clinical and technical information quickly and communicate it to customers.
• Ability to develop relationships with key account stakeholders and customers across varied technical and clinical backgrounds.
• Customer-focused mentality.
• Ability to explain medical technologies to referring physicians and other healthcare professionals.
• Self-motivated, with the ability to initiate, organize, and complete projects.
• Strong problem-solving ability, including under pressure.
• Strong work ethic and ability to work effectively in a cross-functional team.
• Excellent verbal and written communication skills and professional etiquette.
• Experience with Salesforce.com or a similar CRM.
• A four-year degree and at least 5 years of related sales or clinical experience, or a two-year degree and at least 7 years of related sales or clinical experience.

Nice To Haves

• Experience building and supporting strong clinical programs.
• Knowledge of cardiac patient pathways and diagnostic technology.
• A degree in science, medical, business, marketing, or a technical field.
• Prior experience in medical devices, cardiology pharmaceuticals, cardiology radiopharmaceuticals, hospitals, or medical software.
• Experience introducing new cardiovascular technologies into hospitals.

Responsibilities

• Work with key strategic Heartflow accounts to drive growth and adoption of a cCTA and FFRct clinical pathway.
• Develop and execute business-development plans with key account stakeholders.
• Coordinate cross-functional collaboration and Heartflow resources for customer-focused programs, including physician mentors, dinner programs, VIP visits, CT Pathway roadshows, and referring-physician office meetings.
• Build and maintain relationships with referring physicians and other key clinical stakeholders.
• Educate customers about Heartflow’s value proposition through presentations and discussions with referring physicians.
• Promote and champion Heartflow to build customer advocacy.
• Develop relationships with administrative personnel, cardiologists, referring physician practices, hospital marketing teams, and other strategic stakeholders to increase pathway awareness, referrals, and adoption.
• Coordinate field and headquarters resources to support customers and execute program-development plans, sales support, marketing, education, and training.
• Meet or exceed strategic-account quota, increase cCTA conversion of non-invasive tests, and grow FFRct penetration and case volume over baseline.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree