Territory Account Manager - Dallas, TX

Heartflow•Dallas, TX

2h•Remote

About The Position

Heartflow is seeking a Territory Account Manager (TAM) to represent the company within a geographic region and help customers succeed with its non-invasive cardiovascular diagnostic technology. The role focuses on driving adoption through referring physicians and proactively supporting, educating, and providing solutions to customer accounts to build satisfaction. It is customer-facing, with regular engagement with cardiologists, primary care physicians, nurse practitioners, and other healthcare professionals. The position is based from a home office and involves approximately 20–25% travel. The TAM partners with strategic Heartflow accounts to grow adoption of a cCTA and FFRct clinical pathway. The role develops and executes business development plans with account stakeholders, coordinates internal resources and customer programs, and increases usage and referrals within assigned accounts. Performance is evaluated against account quota and growth in cCTA conversion and FFRct penetration or case volume relative to baseline. Heartflow is a publicly traded medical technology company whose AI-driven, non-invasive cardiac testing technology supports the diagnosis and management of coronary artery disease. Its products assess coronary blood flow and characterize coronary atherosclerosis. The company states that its technology has been used for more than 750,000 patients worldwide.

Requirements

A four-year degree and at least 5 years of related sales or clinical experience, or a two-year degree and at least 7 years of related sales or clinical experience.
Proven sales skills and a track record of sales achievement.
Ability to quickly learn clinical and technical information and communicate it to customers.
Ability to develop relationships with key account stakeholders and drive awareness, referrals, and adoption.
Customer-focused mentality.
Ability to explain medical technologies to referring physicians and healthcare professionals.
Self-motivation and ability to initiate, organize, and complete projects.
Strong problem-solving ability, especially under pressure.
Strong work ethic.
Ability to work effectively in a cross-functional team and with customers from varied technical and clinical backgrounds.
Excellent verbal and written communication skills and professional etiquette.
Experience with Salesforce.com or a similar CRM.

Nice To Haves

Experience building and supporting strong clinical programs.
Knowledge of cardiac patient pathways and diagnostic technology.
A degree in science, medical, business, marketing, or a technical field.
Prior experience in medical devices, cardiology pharmaceuticals, cardiology radiopharmaceuticals, hospitals, or medical software.
Experience introducing new cardiovascular technologies into hospitals.

Responsibilities

Work with key strategic Heartflow accounts to drive growth and adoption of a cCTA and FFRct clinical pathway.
Develop and execute business development plans in partnership with key account stakeholders.
Coordinate cross-functional collaboration and resources for program development, including internal leadership and physician mentors, dinner programs, VIP visits, CT Pathway roadshows, and referring-physician office meetings.
Work with Territory Sales Managers and colleagues in Marketing, Market Access, CT Applications, Product Development, and Clinical functions.
Build and maintain relationships with referring physicians and other key clinical stakeholders.
Educate customers about Heartflow’s value proposition through presentations and discussions with referring physicians.
Promote Heartflow and build customer advocacy.
Develop relationships with account administrators, administrative support, cardiologists, referring physician practices, hospital marketing teams, and other strategic personnel to increase awareness of the cCTA/FFRct pathway, referrals, and adoption.
Coordinate field and headquarters resources to support customers and execute program development plans, sales support, marketing, education, and training.
Meet or exceed quota for strategic accounts within existing customer locations.
Grow cCTA use through conversion of non-invasive tests and increase FFRct penetration and case growth over baseline in assigned accounts.