Territory Account Manager - Cherry Hill, NJ

Heartflow•Cherry Hill, NJ
•Remote

About The Position

Heartflow is seeking a Territory Account Manager (TAM) to represent the company in a designated geographic region and help customers succeed with its non-invasive cardiovascular diagnostic technology. The role focuses on driving adoption through referring physician networks, proactively supporting and educating customers, and providing solutions that build customer satisfaction. It is customer-facing, with frequent interaction with cardiologists, primary care physicians, nurse practitioners, and other healthcare professionals. The role is based from a home office and involves approximately 20–25% travel. The TAM will develop and execute business development plans with strategic accounts to grow adoption of a cCTA and FFRct clinical pathway. Working with account stakeholders and Heartflow colleagues, the TAM will coordinate education, presentations, physician programs, office meetings, roadshows, and other initiatives that support awareness, referrals, and use of Heartflow products. Performance is evaluated against account growth and adoption measures, including quota attainment, cCTA growth, and FFRct penetration and case growth.

Requirements

  • A four-year degree and at least 5 years of related sales or clinical experience, or a two-year degree and at least 7 years of related sales or clinical experience.
  • Proven sales skills and a track record of sales achievement.
  • Ability to develop relationships with account stakeholders, including administrators, cardiologists, referring physician practices, hospital marketing teams, and other strategic personnel.
  • Ability to work cross-functionally and coordinate field and headquarters resources to support customers and execute programs.
  • Customer-focused mentality and ability to explain medical technologies to physicians and other healthcare professionals.
  • Self-motivated, able to initiate, organize, and complete projects.
  • Excellent problem-solving ability, especially under pressure.
  • Strong work ethic and ability to work effectively in a cross-functional team environment.
  • Ability to work effectively with customers from a range of technical and clinical backgrounds.
  • Excellent verbal and written communication skills and professional etiquette.
  • Experience with Salesforce.com or a similar CRM.

Nice To Haves

  • A degree in science, medicine, business, marketing, or a technical field.
  • Experience building and supporting clinical programs.
  • Knowledge of cardiac patient pathways and diagnostic technology.
  • Prior experience in medical devices, cardiology pharmaceuticals, cardiology radiopharmaceuticals, hospitals, or medical software.
  • Experience introducing new cardiovascular technologies into hospitals.

Responsibilities

  • Develop and execute business development plans with key strategic accounts to drive growth and adoption of a cCTA and FFRct clinical pathway.
  • Coordinate cross-functional collaboration and use Heartflow leadership, physician mentors, and other internal resources to support account programs.
  • Organize and staff dinner programs, VIP visits, Heartflow CT Pathway roadshows, and referring physician office meetings.
  • Work with Territory Sales Managers, Marketing, Market Access, CT Applications, Product Development, and Clinical teams to support customers and execute plans.
  • Build and maintain relationships with referring physicians and other clinical and account stakeholders.
  • Educate customers about Heartflow’s value proposition through presentations and discussions with referring physicians.
  • Promote Heartflow, build advocacy, increase awareness of the cCTA/FFRct pathway, broaden referrals, and deepen adoption.
  • Meet or exceed quota for strategic accounts and increase cCTA conversion, FFRct penetration, and case growth over baseline.
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