Territory Account Manager - Clevland
About The Position
ViiV Healthcare is a global specialty HIV company dedicated to researching and delivering new medicines for people living with, and at risk of, HIV. The company is mission-driven, aiming to be a trusted partner through education on HIV prevention and treatment. ViiV Healthcare takes a holistic approach, developing and supporting sustainable community programs and improving access to care, with the ultimate goal of eradicating HIV/AIDS. They have been instrumental in making HIV a manageable condition and offer a broad portfolio of HIV medicines. The company culture is described as fast-paced, diverse, inclusive, competitive, and caring, fostering a sense of belonging and impact-driven teamwork. This is an exciting time at ViiV Healthcare as they explore novel approaches to HIV treatment and prevention. The company is seeking an experienced, results-driven professional for the Territory Account Manager (TAM) position on the long-acting HIV Injectable Treatment Sales team. Success in this role requires thriving in a fast-paced, complex environment, influencing healthcare professionals (HCPs) to adopt new HIV treatment approaches, partnering cross-functionally, and adapting to a launch context. Candidates are expected to have demonstrated experience in developing strategic business plans with measurable objectives aligned with territory and account goals. Key outcomes include selling to HCPs, servicing accounts, and aligning with ViiV Healthcare's mission. This will be achieved through driving business objectives and working within an integrated account management framework for a buy and bill treatment model.
Requirements
- BA/BS degree
- 5+ years of pharmaceutical sales experience
- 3 plus years’ specialty experience
- Ability to travel domestically as necessary, which may include overnight travel, majority of time will be spent in market
- Valid Driver's License
Nice To Haves
- Degree in Business, Marketing, or Life Sciences
- Strong planning and organization skills, analytical ability, business acumen, decision making ability, and problem-solving skills
- Experience to influence and collaborate cross-functionally in a matrixed environment
- Excellent written and oral communication skills
- Experience in sales success in complex market access coverage situations
- Experience working with HCPs to procure, manage, and administer cold chain treatment products
- Knowledge of the HIV treatment and/or prevention markets
- Bilingual in Spanish, preferred but not required
- Experience partnering cross functionally within an integrated account team model that includes multiple field-based team members
Responsibilities
- Deliver Results Through Exceptional Sales and Service
- Identify, target, and win new business by influencing working with HCPs to adopt a new approach to HIV treatment
- Engage with HCPs, nurses, staff, and administrators to accurately understand the clinical, organizational, and financial challenges and opportunities within target accounts
- Leverage data analytics, business acumen, and market expertise to identify high-priority prospects
- Prepare and execute business plans that are tailored to the unique needs of each customer and that help HCPs scale their treatment model to reach more patients
- Coordinate, engage, and partner with multiple cross-functional team members (i.e., Clinical Nurse Educators and Field Reimbursement Managers) to deliver an integrated product experience to customers
- Maintain a portfolio-based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV
- Provide exceptional customer service by proactively anticipating and addressing HCP problems, needs and requests
- Deliver and adapt execution plans to achieve performance goals and objectives utilizing; KPIs, scaling of successes, business problem solving, etc.
- Develop and foster external relationships with key influential customers and thought leaders
- Act in ways consistent with ViiV’s culture, expectations, and values
- Be an agent of change by embracing the ambiguity in a launch environment and seeing setbacks as opportunities to learn and grow
- Escalate issues and risks when needed; display courage by ‘speaking up’
- Understand and follow key compliance and regulatory guidelines
Benefits
- health care and other insurance benefits (for employee and family)
- retirement benefits
- paid holidays
- vacation
- paid caregiver/parental and medical leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
