About The Position

The Tennis Shop Attendant supports daily operations at the Sand Valley Tennis Center by assisting with retail sales, court reservations, guest inquiries, and tennis operations. The role helps keep the Pro Shop clean, organized, and welcoming while contributing to a warm, guest-centered experience. This is a seasonal role running from mid-April through mid-October.

Requirements

  • Warm, welcoming, and professional presence.
  • Strong communication skills and a guest-focused approach.
  • Solid understanding of tennis and enthusiasm for helping guests enjoy their visit.
  • Strong attention to detail and comfort working in a fast-paced environment.
  • Ability to work independently and as part of a collaborative team.
  • Ability to meet the physical requirements of the role, including extended standing and walking; bending, reaching, pushing, pulling, and repetitive movements; and lifting, carrying, and moving merchandise, tennis equipment, and supplies.
  • Ability to work schedules that may include mornings, afternoons, evenings, weekends, and holidays based on guest and operational needs.

Nice To Haves

  • Prior retail or customer service experience is preferred.
  • Full-season availability is preferred; shorter seasonal commitments of approximately three months may be considered.

Responsibilities

  • Welcome guests and assist with lesson bookings and reservations for grass tennis and Court Tennis.
  • Complete retail transactions using the point-of-sale system.
  • Restock, organize, and maintain merchandise.
  • Respond to phone calls and emails with helpful, accurate program information.
  • Maintain clean, safe, and organized spaces throughout the Pro Shop, tennis courts, and common areas.
  • Support the daily flow of tennis operations and assist team members during busy periods.
  • Communicate guest feedback or concerns to the Head Tennis Professional.
  • Perform other duties as needed to support the Tennis Center.

Benefits

  • Golf privileges
  • Retail and restaurant discounts
  • Team member meal program
  • Uniform benefit provided
  • Employee Assistance Program
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