Tenant Service Coordinator (CRE)
Cushman & Wakefield•Miami, FL
•$20 - $24
About The Position
The Tenant Service Coordinator performs administrative functions for the Property Management Team and helps maintain a high level of professionalism in property matters, including timely responses to and resolution of tenant requests and concerns. The role provides administrative support for property management operations, lease and contract administration, vendor bidding, invoices, work orders, purchase orders, tenant service calls, and management reporting.
Requirements
- High school diploma or GED equivalent.
- Proficiency in Microsoft Office Suite.
- Ability to give and take direction, interact professionally with decision makers, and maintain confidential information.
Nice To Haves
- Bachelor’s degree.
- Customer service experience.
Responsibilities
- Provide administrative support, including phone support, typing reports, filing, and distributing correspondence.
- Schedule and coordinate meetings and special events as requested.
- Assist with lease administration, including tenant contacts, insurance information, and report generation.
- Prepare and coordinate bid proposals, service contracts, and approved invoices.
- Assist with the bidding process and help Property Managers ensure compliance with company policies and procedures.
- Prepare and code invoices for Property Manager approval.
- Keep the office stocked with supplies and other required items.
- Complete contract and certificate-of-insurance information promptly and accurately in contract administration software.
- Track and file contracts and insurance certificates, and maintain a follow-up system for expirations.
- Monitor and maintain the property maintenance work order system and prepare monthly status reports for the Property Manager.
- Maintain the property purchase order system.
- Maintain lease, contract, and other property management office files.
- Promote positive relationships with tenants and clients and track service calls as required.
- Assist with monthly and quarterly management reports and annual budget preparation.
- Process management and maintenance staff hours, tenant bill-back invoices through accounting, expense reports, monthly property meter readings, and check requests for review and approval.
Benefits
- Eligible employees may enroll in health, vision, and dental insurance programs.
- Flexible spending accounts and health savings accounts.
- Retirement savings plans.
- Life and disability insurance programs.
- Paid and unpaid time away from work.
- Competitive pay.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
