Tenant Coordinator-Medical Buildings

UG2•West Palm Beach, FL
•Onsite

About The Position

The Tenant Coordinator coordinates and executes tenant requests within several medical buildings, ensuring tenant needs are addressed. The role works closely with clients, vendors, and internal teams so daily activities run smoothly, comply with safety standards, and provide an excellent customer experience. It requires strong customer service, attention to detail, communication, and the ability to manage multiple tasks. This is an on-site role that includes physical activity such as setting up and breaking down event spaces. The Tenant Coordinator serves as the primary point of contact for tenants and visitors and provides ongoing assistance to tenants, customers, and vendors by managing ad hoc requests. The role engages with leaders and stakeholders and collaborates with staff and facilities management. UG2 is a privately held facility services company founded in 2012 and headquartered in Boston, Massachusetts. The company emphasizes innovation, excellence, service, continuous improvement, and a client-focused culture.

Requirements

  • One to three years of related experience is preferred.
  • Proficiency in Microsoft Outlook and other calendar management tools.
  • Experience with work order systems.
  • Strong organizational skills and attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to lift up to 50 pounds repeatedly for event setup and breakdown.
  • Ability to work independently with minimal supervision and as part of a collaborative team.
  • Strong customer service skills and ability to ensure high client satisfaction.
  • Ability to manage multiple priorities simultaneously.
  • Knowledge of event safety standards and fire regulations.
  • Ability to work in various physical positions, including standing, sitting, and walking.

Nice To Haves

  • One to three years of related experience is preferred.

Responsibilities

  • Serve as the primary point of contact for tenants and visitors.
  • Provide ongoing assistance to tenants, customers, and vendors by managing ad hoc requests.
  • Engage with leaders and stakeholders, clients, vendors, and internal teams.
  • Collaborate with staff and facilities management.
  • Coordinate and execute tenant requests across several medical buildings.
  • Help ensure daily activities run smoothly, adhere to safety standards, and provide an excellent customer experience.
  • Set up and break down event spaces.
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