Temporary Records Office Assistant
About The Position
Elizabethtown Community & Technical College seeks a friendly, customer-focused, detail-oriented temporary office assistant to support its busy Records Office. The position is the first point of contact for students and supports customer service, daily enrollment work, and student record processing. The role is based on-site at Elizabethtown CTC in the Student Affairs department and has standard hours of 20 per week. The assistant helps students in person, by phone, and by email; uses PeopleSoft for student record and enrollment-related tasks; completes enrollment verifications; and provides general administrative and clerical support. The position also assists with processing demands, prioritizes work in a fast-paced environment, and performs other duties as assigned.
Nice To Haves
- Excellent customer service skills and a strong commitment to helping students.
- Friendly, positive, and approachable personality.
- Strong verbal and written communication skills.
- Detail-oriented, organized, and able to manage multiple tasks simultaneously.
- Ability to work effectively in a fast-paced, high-volume office environment.
- Ability to handle confidential student information with professionalism and discretion.
- Comfort learning and navigating computer systems and databases.
- Previous PeopleSoft experience is a plus.
- Dependability, adaptability, and willingness to assist wherever needed.
Responsibilities
- Serve as the first point of contact for students visiting the office and provide a welcoming, helpful experience.
- Answer incoming telephone calls and respond to student and general inquiries.
- Monitor and respond to emails in a timely and professional manner.
- Use PeopleSoft to post transfer credit.
- Update student application statuses to reflect applied status.
- Provide unofficial transcripts upon student request.
- Assist with other student record updates and processing tasks as needed.
- Complete enrollment verifications for students.
- Provide general administrative and clerical support for efficient daily office operations.
- Assist with processing demands and prioritize tasks in a fast-paced environment.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
