Temp Sales Support

KnitWell Group•Lansing, MI
•Onsite

About The Position

Talbots is hiring a temporary, part-time Sales Support associate for its Eastwood store in Lansing, Michigan. The role supports customers and store operations by providing warm, knowledgeable service, promoting products, building customer relationships, and assisting the management team in achieving store business goals. Associates are expected to contribute to a collaborative, inclusive team culture and participate in learning, coaching, and feedback opportunities. The work involves regularly moving around and standing for extended periods, climbing ladders, bending, reaching, stretching, and lifting, carrying, or moving at least 40 pounds. The schedule may include evenings, weekends, and holidays.

Requirements

  • Demonstrate selling competence, styling expertise, and an interest in fashion.
  • Be driven to create, build, and cultivate relationships.
  • Show ambition and passion for achieving individual and team goals and thrive in a team environment.
  • Demonstrate excellent verbal communication skills and a high level of integrity.
  • Be able to navigate a computer, iPad, or handheld system.
  • Have strong organizational skills and the ability to multitask in a fast-paced, changing environment.
  • Work cooperatively in a diverse work environment.
  • Be comfortable climbing ladders, moving around regularly, and standing for extended periods.
  • Be able to bend, reach, and stretch for products and lift, carry, and move at least 40 pounds.
  • Be able to work a flexible schedule that includes evenings, weekends, and holidays.

Responsibilities

  • Provide an exceptional customer service experience that promotes products and builds brand relationships.
  • Welcome customers warmly as a greeter and/or answer the phone.
  • Assist the management team in building store business and support services that strengthen customer relationships.
  • Serve multiple customers and handle projects simultaneously.
  • Stay informed about fashion trends and new arrivals, including product fit, color, and fashion details.
  • Use product knowledge and fashion expertise to create outfits and recommend items suited to customers’ needs.
  • Participate in learning opportunities and accept direction, coaching, and feedback to improve performance.
  • Support sales and service metrics, including client outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational tasks, including filling orders, replenishment, folding, and recovery.

Benefits

  • Incentive opportunities
  • 30% merchandise discount on Talbots and Haven Well Within merchandise in the store
  • Growth opportunities and tools to advance beyond the position
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