Temp Sales Support

KnitWell Group • Ithaca, NY

12d • Onsite

About The Position

Talbots is seeking a temporary, part-time Sales Support associate for its Ithaca, New York store. The associate provides welcoming, knowledgeable customer service and supports sales, store operations, and the management team. The role involves helping customers select products and assemble outfits, maintaining product knowledge, contributing to sales and service goals, and completing assigned operational projects. Associates work cooperatively with the store team and may be required to work evenings, weekends, and holidays.

Requirements

• Demonstrated selling competence, styling expertise, and an interest in fashion.
• Ability to build and cultivate relationships.
• Ambition and passion for achieving individual and team goals.
• Excellent verbal communication skills and a high level of integrity.
• Technological competency with computers, iPads, and handheld systems.
• Strong organizational skills and ability to multitask in a fast-paced, changing environment.
• Ability to work cooperatively in a diverse work environment.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to climb ladders, move around regularly, and stand for extended periods.
• Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
• Welcome customers warmly as a greeter and answer the phone.
• Assist the management team in building store business.
• Use service enhancers to build strong customer relationships.
• Serve multiple customers and handle tasks or projects simultaneously.
• Stay informed about fashion trends and new arrivals, including product fit, color, and fashion.
• Use product knowledge and fashion expertise to create outfits and recommend items suited to customers' needs.
• Participate in learning opportunities and accept direction, coaching, and feedback to improve performance.
• Support sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
• Complete assigned projects and operational work, including filling orders, replenishment, folding, and recovery.

Benefits

• Growth opportunities and tools to develop beyond the position.
• Incentive opportunities.
• 30% merchandise discount on Talbots and Haven Well Within merchandise in the store.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed