Temp Sales Support

Knitwell Group•Sevierville, TN
•Onsite

About The Position

Talbots is hiring a temporary, part-time Sales Support associate for its Sevierville, Tennessee store. The role supports the store team by providing welcoming, personalized customer service, promoting products, building customer relationships, and assisting with sales and operational work. Associates use fashion and product knowledge to help customers create outfits and find items suited to their needs, while supporting store sales and service goals. The position involves working with multiple customers and tasks in a fast-paced retail environment. It requires regular movement and standing, and may include climbing ladders, reaching for products, and lifting or moving items weighing at least 40 pounds. The schedule may include evenings, weekends, and holidays. Talbots describes its culture as collaborative, creative, relationship-focused, respectful, inclusive, and community-minded. The company offers growth opportunities, incentive opportunities, and a 30% merchandise discount on Talbots and Haven Well Within merchandise in the associate’s store.

Requirements

  • Demonstrate selling competence, styling expertise, and a love of fashion.
  • Have a strong drive to create, build, and cultivate relationships.
  • Show ambition and passion for achieving individual and team goals, and thrive in a team environment.
  • Demonstrate excellent verbal communication skills and a high level of integrity.
  • Have the technological competency to navigate a computer, iPad, and handheld system.
  • Have strong organizational skills and the ability to multitask in a fast-paced, changing environment.
  • Work cooperatively in a diverse work environment.
  • Be comfortable climbing ladders, moving around regularly, and standing for extended periods.
  • Be able to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
  • Be able to work a flexible schedule that includes evenings, weekends, and holidays.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
  • Welcome customers warmly as a greeter and/or answer the phone.
  • Assist the management team in building store business.
  • Support service enhancers to build strong relationships.
  • Serve multiple customers at a time and handle simultaneous tasks or projects.
  • Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion details.
  • Use product knowledge and fashion expertise to create outfits and suggest items that meet customers’ needs.
  • Participate in learning opportunities and accept direction, coaching, and feedback to maximize individual performance.
  • Support sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational tasks, including filling orders, replenishment, folding, and recovery.

Benefits

  • Growth opportunities and tools to develop into future positions.
  • Incentive opportunities.
  • 30% merchandise discount on Talbots and Haven Well Within merchandise in the associate’s store.
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