Teller - Eastman

Magnolia State Bank•Eastman, GA

12d

About The Position

The Teller performs routine branch and customer service duties, including accepting retail and commercial checking and savings deposits, processing loan payments, cashing checks and savings withdrawals, and promoting the Bank’s business through positive customer relationships and referrals to appropriate staff. The role ensures compliance with Bank policies and procedures and applicable state and federal banking regulations. The Teller handles a range of transactions and operational tasks, including issuing official checks, supporting night depository services, managing safe deposit access, balancing the cash drawer, assisting with vault operations, and processing various payments, deposits, and account corrections. The position also provides effective customer service, resolves routine issues within authorized limits, and completes administrative work. This role has no supervisory responsibility.

Requirements

High school diploma or GED, plus one year of related experience and/or training, or an equivalent combination of education and experience.
Work-related experience should include cash handling and/or customer service.
Educational experience should be business- or financial-industry-related, whether gained through in-house training, formal schooling, or financial-industry curriculum.
Basic typing skills sufficient to meet the position’s production needs.
Basic math skills, including calculating interest, balancing accounts, performing arithmetic with whole numbers, fractions, and decimals, locating routine mathematical errors, and counting currency, coin, and negotiable instruments in a timely manner.
Effective oral, written, and interpersonal communication skills, including the ability to follow instructions, interpret documents, understand procedures, write reports and correspondence, and communicate clearly with customers and employees.
Ability to handle routine problems involving multiple facets and variables in standardized situations.
Good organizational and time management skills.
Ability to work with general supervision.
Current Georgia driver’s license and a vehicle with appropriate insurance coverage if driving is required to perform assigned duties.

Responsibilities

Receive retail and commercial checking and savings deposits, verify that required documents are properly completed, and issue receipts.
Cash checks, process savings withdrawals, and make cash advances after confirming that documents are authorized, properly completed, and within applicable limits; make decisions about questionable items.
Use a computer terminal or personal computer to process account activity, determine balances, and resolve problems within authorized limits.
Issue official checks.
Assist with night depository duties, including logging bags, processing deposits, preparing change orders, issuing receipts, and returning bags to customers.
Cross-sell the Bank’s products and services and refer customers to appropriate staff.
Perform safe deposit duties by controlling access and assisting customers.
Accept loan and installment payments.
Balance the cash drawer daily and verify cash returned to the vault.
Provide effective customer service and resolve problems within authorized limits.
Process FICA payments, traveler’s checks, ATM deposits, credit ratings, certifications, change orders, and deposit slip corrections.
Assist with opening and closing the vault and balancing vault currency and coin.
Type routine letters, reports, and forms.
Treat people respectfully, keep commitments, act ethically and with integrity, uphold organizational values, and accept responsibility for own actions.
Follow policies and procedures, complete administrative tasks correctly and on time, support the Bank’s goals and values, and benefit the Bank through outside activities.
Perform other position-specific duties and functions as assigned.