Teller - Eastman

Magnolia State Bank•Eastman, GA

13d

About The Position

The Teller performs routine branch and customer service duties, including processing retail and commercial checking and savings deposits, loan payments, check cashing, and savings withdrawals. The role supports the Bank’s business by maintaining good customer relationships and referring customers to appropriate staff for additional products and services. The Teller must comply with Bank policies and procedures and applicable state and federal banking regulations. The position handles cash and account transactions, operates computer terminals or personal computers to process account activity and resolve problems within delegated authority, issues official checks, and performs night depository and safe deposit duties. It also includes balancing the cash drawer, assisting with vault activities, processing various payments and transaction-related items, and preparing routine letters, reports, and forms. The Teller is not responsible for supervising employees and may perform other duties as assigned.

Requirements

High school diploma or GED and one year of related experience and/or training, or an equivalent combination of education and experience.
Work-related experience should include cash handling and/or customer service.
Educational experience should be business- or financial-industry-related, such as in-house training, formal schooling, or financial-industry curriculum.
Basic typing skills sufficient to meet production needs.
Basic math skills, including calculating interest and balancing accounts; performing arithmetic with whole numbers, fractions, and decimals; identifying routine mathematical errors; and counting currency, coin, and negotiable instruments promptly.
Effective oral, written, and interpersonal communication skills, including the ability to follow instructions, interpret documents, understand procedures, prepare reports and correspondence, and communicate clearly with customers and employees.
Ability to handle routine problems involving multiple facets and variables in standardized situations.
Good organizational and time-management skills.
Ability to work with general supervision.
Current Georgia driver’s license and a vehicle with appropriate insurance coverage if driving is required while performing assigned duties.

Responsibilities

Accept retail and commercial checking and savings deposits, verify that required documents are in proper form, and issue receipts.
Cash checks, process savings withdrawals and cash advances, verify authorization and transaction limits, and make decisions about questionable items presented for cashing.
Use a computer terminal or personal computer to process account activity, determine balances, and resolve problems within delegated authority.
Issue official checks.
Assist with night depository duties, including logging bags, processing deposits, making change orders, issuing receipts, and returning bags to customers.
Cross-sell the Bank’s products and services and refer customers to appropriate staff.
Perform safe deposit duties by controlling access and assisting customers.
Accept loan and installment payments.
Balance the cash drawer daily and verify cash returned to the vault.
Provide effective customer service and assist in resolving problems within delegated authority.
Process FICA payments, traveler’s checks, ATM deposits, credit ratings, certifications, change orders, and deposit slip corrections.
May assist with opening and closing the vault and balancing vault currency and coin.
Type routine letters, reports, and forms.
Treat people with respect, keep commitments, act ethically and with integrity, uphold organizational values, and accept responsibility for actions.
Follow policies and procedures, complete administrative tasks correctly and on time, support the Bank’s goals and values, and benefit the Bank through outside activities.
Perform other position-specific duties and functions as assigned.