Teller
About The Position
The Teller provides excellent customer service, handles banking transactions, and promotes MidCountry Bank’s products and services in person and by phone. The role processes transactions such as deposits, withdrawals, and check cashing in person, through the drive-up, or over the phone. It also supports branch operations, including balancing cash drawers, vaults, and ATMs, and helps customers identify and access appropriate banking resources. The Teller maintains current knowledge of the bank’s products, services, and operating environment by attending required training sessions and bank or branch meetings and completing assigned online compliance courses. The position is scheduled for 40 hours per week, from 8:30 a.m. to 5:00 p.m.; the company may change the schedule to meet business needs. The position is eligible for the Community Banking Incentive Plan.
Requirements
- High school diploma or equivalent; part-time tellers may be high school students.
- No experience is required.
Nice To Haves
- At least one year of customer service and/or cash-handling experience.
Responsibilities
- Perform teller functions, including processing deposits, withdrawals, and check cashing in person, through the drive-up, or over the phone.
- Represent the bank professionally and courteously; greet customers and assist with banking needs and questions.
- Assist with branch tasks as assigned, including balancing cash drawers, vaults, and ATMs.
- Identify customer needs and promote suitable bank products and services.
- Answer calls and provide timely, accurate responses to customer inquiries.
- Refer customers to bank and non-bank products and services as needed.
- Connect customers with appropriate resources to meet their needs.
- Attend required training sessions and bank or branch meetings.
- Complete assigned online compliance courses.
- Maintain current knowledge of bank products, services, and the banking environment.
Benefits
- Health insurance with two medical plan options, plus dental and vision options.
- Employer-matched 401(k) plan.
- Company-paid life insurance, AD&D, and short- and long-term disability insurance.
- Option to purchase additional life and AD&D insurance.
- Paid time off.
- Federal holidays observed.
- Eligible for the Community Banking Incentive Plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
