Part Time Teller

STRIDE BANK NA•Enid, OK

7d•Onsite

About The Position

The Teller processes a variety of customer transactions in a lobby or drive-through setting. As a front-line customer service employee, the Teller provides accurate cash handling and positive customer relations while processing transactions and balancing daily activity. The role is located in Enid, Oklahoma, and is listed as a day-shift position.

Requirements

High school diploma or equivalent.
Ability to read and interpret procedure manuals, general business correspondence, and government regulations.
Ability to present information effectively and respond to questions from managers, clients, customers, and the general public.
Ability to maintain simple written correspondence.

Nice To Haves

Cash handling experience in retail sales or a professional office environment.
Previous banking experience.

Responsibilities

Greet customers and help create a welcoming, customer-focused environment.
Build rapport with customers, understand their needs, and provide personalized service.
Represent the Bank in a positive, courteous, and friendly manner while maintaining professional appearance and behavior.
Respond to customer inquiries and assist with problem resolution; research issues and escalate them to a manager when appropriate.
Cash checks; process deposits and withdrawals on savings and checking accounts; process loan transactions; and prepare change.
Explain product and account features, statements, and service charges clearly.
Process transactions accurately within defined limits of authority.
Maintain an accurate, neat, and orderly supply of cash and coin in the teller drawer or Teller Cash Recycler (TCR).
Balance daily transactions accurately, whether handled in a cash drawer or TCR.
Identify customer needs and generate business through referrals and suggestions of relevant Bank products and services.
Troubleshoot issues that arise with the TCR.
Perform other duties as assigned.