Teller Part Time Carmel

Wells Fargo•Carmel-by-the-Sea, CA
•$22 - $28•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network in Carmel, California. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurate transaction processing, and welcoming, reliable service. The Teller is a primary point of contact for customers and represents the branch through strong service, attention to detail, and genuine care. The role provides an opportunity to build foundational banking skills by learning about customer needs and introducing helpful products, services, and digital tools. The Teller identifies opportunities to support customers and connects them with the appropriate banker for detailed product conversations. Working closely with branch teammates, the Teller helps maintain smooth daily operations and a consistent, high-quality customer experience. The position offers exposure to retail banking and potential long-term career growth supported by Wells Fargo training, coaching, and team culture.

Requirements

  • At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, or education.
  • Ability to work a schedule that includes Saturdays.

Nice To Haves

  • Customer-facing experience, attention to detail, and ability to accurately process transactions across multiple systems in a fast-paced environment.
  • Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
  • Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
  • Cash-handling experience.
  • Ability to quickly build accuracy, confidence, and consistency in customer transactions.
  • Professional, integrity-driven approach focused on building trust through reliable service.
  • Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
  • Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
  • Strong collaboration and relationship-building skills.
  • Organization and adaptability, with the ability to prioritize in a dynamic, customer-focused environment.
  • Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

  • Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care.
  • Process routine transactions, including deposits, withdrawals, payments, and check cashing.
  • Welcome customers, understand their needs, and guide them to efficient banking methods, digital tools, self-service options, or appropriate team members.
  • Build relationships, listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
  • Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
  • Complete transactional and operational activities accurately while exercising sound judgment and managing risk in accordance with policies and controls.
  • Use communication and active listening skills to clarify needs and provide clear solutions or next steps.
  • Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
  • Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
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