Part Time Teller

PNC Bank•Louisville, KY

6d•Onsite

About The Position

As a part-time Teller in PNC's Retail Branch organization, you will be based at the Audubon Park Branch in Louisville, Kentucky. The role delivers customer experiences intended to improve financial wellbeing and build loyalty while increasing customers’ use of PNC services. You will handle customer interactions, explain available options for financial transactions, identify banking needs, and make appropriate referrals to branch staff. You will also help customers use technology and other resources to manage transactions, resolve problems using product and procedural knowledge, and complete teller and branch operations accurately and efficiently. The position is in-office. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

No prior experience is required.
No degree, required certification, or required license is listed.
Demonstrate customer focus and knowledge of practices that prioritize customer needs and satisfaction.
Relevant skills include accuracy and attention to detail, addressing customer needs, knowledge of banking products, digital awareness, effective communication, fraud detection and prevention, managing multiple priorities, problem solving, and understanding customer needs.
A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.

Nice To Haves

Accountability
Banking
Client loyalty
Customer experience
Customer service
Identifying opportunities
Leveraging technology
Proactive sales

Responsibilities

Deliver customer experiences that support financial wellbeing, loyalty, and increased use of PNC services.
Process a variety of customer interactions and educate customers about alternatives for financial transactions.
Identify banking opportunities and make appropriate referrals to branch staff.
Engage customers in the lobby and position PNC products to meet their needs.
Explain options for managing financial transactions using technology, tools, and resources.
Apply product and procedural knowledge to solve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions accurately and efficiently.
Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, depending on eligibility
Dental and vision options
Employee life insurance
401(k) with PNC match
Pension plan
Stock purchase plan
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Parental leave, depending on eligibility
Up to 11 paid holidays each year, depending on eligibility
Seven occasional absence days each year, unless otherwise required by law
Vacation accrual based on hours worked, including overtime, for use after 90 days of service