Part Time Teller

PNC Bank•New Castle, DE

12d•Onsite

About The Position

As a part-time Teller in PNC's Retail organization, based in New Castle, Delaware, you will help customers improve their financial wellbeing and build loyalty. You will process customer interactions, explain financial transaction options, identify banking opportunities, and make appropriate referrals to branch staff. The role is in-office. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position. Tellers apply product and procedural knowledge to resolve customer problems and complete teller and branch daily operations and maintenance transactions accurately and efficiently. They follow policies and procedures and exercise sound judgment within established limits. PNC expects employees to focus on customers and manage risks in accordance with its Enterprise Risk Management Framework. The position does not require prior experience, a degree, or a certification. Base salary is $15.87–$26.44; the role is incentive eligible, with payments based on company, business, and/or individual performance. Salary may vary by location, market data, skills, experience, and education. Benefits for eligible part-time employees may include medical and prescription coverage, dental and vision options, life insurance, a 401(k) with company match, pension and stock purchase plans, care and family-building assistance, educational assistance, wellness incentives, paid holidays, parental leave, occasional absence days, and accrued vacation.

Requirements

Prior experience is not required.
No degree is required; comparable combinations of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Skills and competencies include accuracy and attention to detail, addressing customer needs, knowledge of banking products, digital awareness, effective communication, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.

Nice To Haves

Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.

Responsibilities

Deliver a customer experience aimed at improving financial wellbeing and building customer loyalty.
Process a variety of customer interactions.
Educate customers on alternatives for financial interactions and options for managing transactions using technology, tools, and resources.
Identify banking opportunities and make appropriate referrals to branch staff.
Conduct lobby engagement to connect with customers and position PNC products to meet their needs.
Use product and procedural knowledge to solve customer problems.
Follow policies and procedures, exercising sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions accurately and efficiently.
Assess and manage risks in support of PNC's Enterprise Risk Management Framework.

Benefits

Eligible part-time employees may have medical and prescription drug coverage with a Health Savings Account feature.
Dental and vision coverage options.
Employee life insurance.
401(k) with PNC match.
Pension and stock purchase plans.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
Seven occasional absence days each year, unless otherwise required by law.
Vacation accrual based on hours worked, including overtime, for use after 90 days of service.