Part Time Teller

PNC Bank•Princeton, NJ

3d•Onsite

About The Position

As a Part Time Teller in PNC's Central Jersey retail organization, the employee will be based at the Nassau Street location in Princeton, New Jersey. The role delivers a customer experience intended to improve customers’ financial well-being and build loyalty while increasing their use of PNC services. It processes customer interactions, explains financial transaction options, identifies banking opportunities, and makes appropriate referrals to branch staff. The position is in-office; PNC encourages candidates to discuss workplace expectations with their recruiter and hiring manager. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Prior experience is not required.
No degree is required; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Accuracy and attention to detail; ability to address customer needs; knowledge of banking products; digital awareness; effective communication; fraud detection and prevention; managing multiple priorities; matrix management; problem solving; and understanding customer needs.
Customer focus and ability to align decisions and customized solutions with customer needs and satisfaction.
Ability to assess and effectively manage risks associated with business objectives and activities.

Nice To Haves

Accountability
Banking knowledge
Client loyalty
Customer experience
Customer service
Identifying opportunities
Leveraging technology
Proactive sales

Responsibilities

Deliver a customer experience focused on customers’ financial well-being and loyalty.
Process a variety of customer interactions and educate customers about available alternatives for financial interactions.
Identify banking opportunities and make appropriate referrals to branch staff.
Conduct lobby engagement to connect with customers and position PNC products to meet their needs.
Explain options for managing financial transactions using technology, tools, and resources.
Apply product and procedural knowledge to resolve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
Assess and manage risks in alignment with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility
Dental and vision options
Employee life insurance
401(k) with PNC match
Pension plan
Stock purchase plan
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Parental leave
Up to 11 paid holidays each year
7 occasional absence days each year, unless otherwise required by law
Vacation accrual based on hours worked, including overtime, for part-time employees; vacation can be used after 90 days of service