Teller - 30 Hours

Columbia Bank•Benicia, CA

21h•$20 - $23•Onsite

About The Position

The Teller is often the first point of contact for clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, and in compliance with bank procedures and regulations. The role also maintains and enhances client relationships through meaningful conversations that uncover financial needs and identify opportunities to offer appropriate products and services. The position is scheduled for 30 hours weekly and is fully onsite at the posted location in Benicia, California. The pay range is $20–$23; the selected candidate’s rate depends on job-related factors. The role may also be eligible for performance-based incentive compensation.

Requirements

High school diploma or GED.
Ability to learn and comply with bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash-drawer balancing.
Perform and support daily tasks that maintain branch integrity, such as balancing the ATM using double custody, processing night-drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
Safeguard cash in the drawer and ensure prompt accounting for or transfer of funds to mitigate risk.
Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in line with the bank’s service standards.
Maintain current knowledge of Columbia Bank products, services, and changes.
Discuss and uncover clients’ financial needs and offer appropriate products and services.
Support branch referral goals by identifying basic banking needs and referring clients to the appropriate business partner.

Benefits

Competitive incentive plan and potential performance-based incentive compensation.
Professional development and tailored premier banker programs.
Career growth opportunities.
Medical, dental, and vision coverage for eligible associates.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.