Teller Full-time Lincoln Branch

METRO BANK•Lincoln, AL

4d•Onsite

About The Position

Metro Bank is seeking a Teller for its Lincoln Branch. The role serves customers by handling cash and deposits, processing payments and other banking transactions, answering inquiries, and maintaining secure and balanced cash drawers. The Teller is expected to provide positive, professional customer service, protect customer privacy, follow bank security procedures, and support the Bank’s objectives. The role may also include other tasks requested by a supervisor that relate to the Bank and its functions.

Requirements

High school diploma or equivalent required.
Customer service skills and effective problem-solving abilities.
Ability to remain composed and convey a positive attitude when interacting with customers and staff.
Cash-handling experience.
Knowledge of computers and general office equipment.
Ability to quickly learn banking software.
Ability to work flexible or extended hours to meet bank needs; good attendance and punctuality.
Strong written and verbal listening and communication skills.
Knowledge of, or ability to quickly learn, banking products, policies, procedures, and regulatory guidelines relevant to job duties.
Excellent organizational skills and ability to prioritize workload.
Ability to follow bank security procedures and protect customer confidentiality and privacy.
Ability to lift 25 lbs.
Self-motivation and initiative.
Professional appearance and adherence to the company dress code.

Nice To Haves

1–3 years of customer service, cash-handling, or banking experience preferred.

Responsibilities

Accept checks for cashing and verify customer identity.
Accept checks and cash for deposits; verify cash and endorsements, make change, and issue receipts.
Process tax deposits.
Receive and process loan payments.
Process credit card cash advances.
Balance the cash drawer.
Balance and stock the ATM.
Process night deposits and mail-in deposits.
Sell money orders, cashier’s checks, cash advances, and other bank-related services.
Respond to customer inquiries as appropriate.
Maintain appropriate cash levels in drawers, keep cash secure, and maintain a high level of safety for the Bank.
Handle outgoing mail and postage.
Perform other tasks requested by a supervisor as they relate to the Bank and its functions.
Maintain a professional appearance in grooming and dress in accordance with the company dress code.
Demonstrate initiative in pursuing personal goals and bank objectives.