Full Time Teller - Walker branch

DFCU Financial•Grand Rapids, MI

3d•Onsite

About The Position

DFCU Financial is seeking a full-time Teller to join its Walker branch in Grand Rapids, Michigan. The Teller is the first point of contact for members, processing transactions accurately, maintaining cash standards, providing service and financial solutions, building member relationships, meeting referral goals, and contributing to a positive branch environment. The role requires working in a fast-paced, team-oriented setting with strong attention to detail. Saturday hours are required on a rotational schedule, and the position offers a flexible work schedule.

Requirements

High school diploma or equivalent.
Customer service, cash handling, and balancing experience.
Attention to detail.
Ability to work in a fast-paced, goal-oriented environment.
Proficiency in Microsoft 365.
Demonstrated analytical and problem-solving skills.
Ability to initiate and embrace change.
Excellent written and verbal communication and interpersonal skills, including the ability to work in a team environment.
Ability to move or lift up to 50 lbs., usually coin.
Availability for Saturday hours on a rotational schedule.

Responsibilities

Efficiently process daily work in a multi-tasking environment.
Accurately process teller transactions and maintain cash balancing standards.
Adhere to policies and procedures, including branch compliance and security procedures.
Provide superior service to prospective and existing members.
Maintain product and service knowledge to assist members.
Meet individual referral goals and service standard expectations.
Assist in any area of the branch as needed.

Benefits

Monthly cash incentives for meeting performance goals.
Employee bonus program.
Paid lunch time.
Employee referral payouts.
Paid time off.
13 paid holidays per year.
401(k) plan match, dollar for dollar up to 4%.
Additional employer 401(k) contribution of 5% after one year.
Tuition reimbursement and education assistance.
Medical, dental, and vision insurance effective date of hire.
Health savings account (HSA).
Flexible spending accounts for medical and dependent care expenses.
Adoption assistance for qualified expenses, up to $10,000 per child.
Wellness initiatives and reimbursements.
Pre-paid legal services plan.
Identity protection plan.
Accident supplemental plan.
Company-paid short- and long-term disability plans.
Company-provided basic life insurance of $50,000, plus supplemental coverage options for employee, spouse, and child.
Pet insurance.
Free financial planning assistance.
Employee events throughout the year.
Volunteer and community engagement opportunities.
Employee loan discounts for closed-end loans.
Service and anniversary awards.
Employee discounts for company logo wear.
Recognition and awards for outstanding team and individual performance.
Ongoing training opportunities.
Leadership development program.
Flexible scheduling for students.