FULL TIME TELLER - KEY LARGO BRANCH

First State Bank•Key Largo, FL

3d•Onsite

About The Position

The Teller receives and pays out money and accurately keeps records of money and negotiable instruments involved in the financial institution’s transactions. The Teller meets customers’ needs by providing quality service. This position is based at the Key Largo branch of First State Bank. The role involves processing deposits, withdrawals, checks, payments, and other customer transactions; maintaining and balancing a cash drawer; answering basic account questions; and referring customers to the appropriate branch employee when needed. The Teller must follow bank policies, procedures, regulations, disclosure requirements, and consumer privacy policies. Other duties may be assigned by the supervisor or manager. The position requires standing for 90 percent of the time, moving around the office as needed, operating office equipment, communicating with the public, and being able to lift 50 pounds.

Requirements

High school diploma, GED, or equivalent.
Customer service experience or skills.
Cash-handling experience or skills.
Ability to lift 50 pounds.
Ability to remain standing for 90 percent of the time.
Ability to move around inside the office to access file cabinets, office machinery, and other items as needed.
Ability to operate a telephone, computer, printer, copier, and fax machine.
Ability to communicate with the public.
Flexible and highly motivated team member.
Ability to work under pressure in a fast-paced work environment.
Good communication skills to provide excellent customer service.

Responsibilities

Receive checking and savings deposits; verify cash and endorsements, obtain proper identification for cash back, and issue deposit receipts.
Examine deposited checks for negotiability and fraud, determine funds availability under applicable regulations, and complete hold notices.
Identify counterfeit currency.
Cash checks and process withdrawals by verifying negotiability, customer identification, signature cards, funds availability, stop payments, and cautions.
Obtain all required approvals.
Answer basic customer inquiries about interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies.
Cross-sell bank products and services.
Refer customers to the appropriate branch employee for issues that cannot be resolved at the teller line.
Process customer change orders.
Issue cashier’s checks; process credit card cash advances; order and process foreign-currency exchanges; and cash U.S. savings bonds.
Process loan payments.
Ensure the teller station is properly supplied.
Maintain the cash drawer at set levels.
Buy and sell money from the vault using designated tickets.
Balance the drawer daily, including periodic batching of cashed checks.
Follow all bank policies and procedures.
Perform other duties as assigned by the supervisor or manager.