Teller Full-time Lincoln Branch

Metro Bank•Lincoln, AL
•Onsite

About The Position

Metro Bank is hiring a full-time Teller for its Lincoln Branch. The teller serves customers by handling deposits, check cashing, payments, cash advances, and other bank-related services. The role also includes balancing and securing cash, maintaining ATM cash stock, processing deposits, responding to customer inquiries, and completing related operational tasks. The successful applicant is self-motivated, professional, customer-focused, and able to support both personal goals and bank objectives.

Requirements

  • High school diploma or equivalent.
  • Customer service skills and effective problem-solving abilities.
  • Ability to remain composed and convey a positive attitude when interacting with customers and staff.
  • Cash-handling experience.
  • Knowledge of computers and general office equipment.
  • Ability to quickly learn banking software, products, policies, procedures, and regulatory guidelines relevant to job duties.
  • Ability to work flexible or extended hours to meet bank needs.
  • Good attendance and punctuality.
  • Strong written and verbal listening and communication skills.
  • Excellent organizational skills and ability to prioritize workload.
  • Ability to follow bank security procedures and protect customer confidentiality and privacy.
  • Ability to lift 25 lbs.
  • Self-motivation and initiative.
  • Professional appearance and adherence to the company dress code.

Nice To Haves

  • 1–3 years of customer service, cash-handling, or banking experience preferred.

Responsibilities

  • Accept checks for cashing and verify customer identity.
  • Accept checks and cash for deposits; verify cash and endorsements, make change, and issue receipts.
  • Process tax deposits and loan payments.
  • Process credit card cash advances.
  • Balance the cash drawer and balance and stock the ATM.
  • Process night deposits and mail-in deposits.
  • Sell money orders, cashier's checks, cash advances, and other bank-related services.
  • Respond to customer inquiries as appropriate.
  • Maintain appropriate cash levels in drawers, secure cash, and support bank safety.
  • Handle outgoing mail and postage.
  • Perform other tasks requested by a supervisor related to the bank and its functions.
  • Maintain a professional appearance and comply with the company dress code.
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