Teller Part Time Lakeway

Wells Fargo • Lakeway, TX

4d • Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the Lakeway, Texas location. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurately processing transactions and delivering a welcoming, reliable experience. Tellers serve as a primary point of contact for customers and represent the branch through strong service, attention to detail, and care.

The role builds foundational banking skills by helping employees learn about customers’ needs and introducing helpful products, services, and digital tools. Tellers identify opportunities to support customers and connect them with the appropriate banker for detailed product conversations. They work with branch teammates to keep daily operations running smoothly and provide a consistent, high-quality customer experience. Wells Fargo describes the position as an entry point to retail banking and potential long-term career growth, supported by training, coaching, and a team-based culture.

The schedule will include Saturdays. The position is not eligible for Visa sponsorship.

Requirements

• At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, or education.
• Ability to work a schedule that includes Saturdays.

Nice To Haves

• Experience in customer-facing roles, attention to detail, and ability to process transactions accurately across multiple systems in fast-paced environments.
• Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
• Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
• Cash-handling experience.
• Ability to build accuracy, confidence, and consistency in customer transactions quickly.
• Professional, integrity-driven approach focused on building trust through reliable service.
• Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
• Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
• Strong collaboration and relationship-building skills with branch teammates.
• Organization and adaptability, with the ability to prioritize in a dynamic, customer-focused environment.
• Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

• Accurately process routine service transactions, including deposits, withdrawals, payments, and check cashing.
• Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
• Build relationships and actively listen to understand customers’ everyday financial needs.
• Connect customers to relevant information, services, digital tools, or bankers.
• Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
• Complete transactional and operational activities accurately while exercising sound judgment and managing risk in line with policies and controls.
• Use communication and active listening to clarify needs and provide clear solutions or next steps.
• Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
• Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed