Part Time Teller

PNC Bank•Pittsburgh, PA

19d•Onsite

About The Position

As a Part Time Teller within PNC's Retail Banking organization, the employee will be based at the Homewood branch in Pittsburgh, Pennsylvania. This is an in-office role. The Teller delivers a customer experience intended to support customers' financial wellbeing and loyalty while increasing their use of PNC services. The role processes customer interactions, explains financial transaction options, identifies banking opportunities, and makes appropriate referrals to branch staff. It also supports efficient and accurate teller and branch operations while adhering to policies and procedures and managing risk.

Requirements

Demonstrate knowledge, skills, and abilities appropriate to the role.
Prior experience is not required.
No degree is required; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
No required certifications or licenses.
Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
Competencies include accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communications, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.

Responsibilities

Deliver customer experiences that support financial wellbeing and customer loyalty while increasing share of wallet.
Process a variety of customer interactions.
Educate customers about alternatives for financial interactions and options for managing transactions using technology, tools, and resources.
Identify banking opportunities during customer interactions and make appropriate referrals to branch staff.
Conduct lobby engagement activities and position PNC products to meet customer needs.
Apply product and procedural knowledge to solve customer problems.
Adhere to policies and procedures and exercise sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, depending on eligibility.
Dental and vision options, depending on eligibility.
Employee life insurance, depending on eligibility.
401(k) with PNC match, pension, and stock purchase plans, depending on eligibility.
Back-up child and elder care, depending on eligibility.
Adoption, surrogacy, and doula reimbursement, depending on eligibility.
Educational assistance, including select fully paid programs, depending on eligibility.
Wellness program with financial incentives, depending on eligibility.
Parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
Seven occasional absence days each year, unless otherwise required by law and depending on eligibility.
Vacation accrual based on hours worked, including overtime, in the calendar year; accrued vacation may be used after 90 days of service.