Teller (Part-Time)

New Bedford Credit Union•New Bedford, MA

6d•$18 - $19

About The Position

The Teller (Retail Services Representative) provides cash receipt and payment services in accordance with credit union policies and procedures. The role serves members in a timely, accurate, and courteous manner, promotes credit union products and services based on members’ needs, and responds to member requests, problems, and complaints or directs them to the appropriate person for resolution. The position is part-time and requires a high school diploma or GED, at least two years of cash-handling experience, and at least two years of customer service experience. Prior banking or teller experience is preferred. Candidates should have basic Microsoft Office skills, mathematical aptitude, strong organizational and communication skills, and the ability to work independently, meet deadlines, and take on additional projects. New Bedford Credit Union is an Equal Opportunity Employer. It is committed to complying with applicable laws governing reasonable accommodations, including the ADA and PWFA.

Requirements

High school graduate or GED.
At least two years of cash-handling experience.
At least two years of customer service experience.
Basic skills related to Microsoft Office applications.
Mathematical aptitude.
Ability to establish positive, professional business relationships within the credit union.
Ability to work independently and take on additional projects as assigned.
Ability to meet deadlines.
Strong organizational skills.
Excellent oral and written communication skills.
Commitment to personal growth and success.

Nice To Haves

Prior experience working in banking.
Prior teller experience.

Responsibilities

Maintain the cash drawer and adequate cash supplies according to policy guidelines, and settle the drawer daily.
Answer member telephone inquiries as needed.
Verify the validity of checks and cash received.
Follow the credit union’s Negotiable Instruments Verification Handling Procedures and Teller Cash Standards.
Place appropriate holds on checks in accordance with applicable policies, procedures, and federal regulations.
Process money orders, cash advances, and mail payments.
Provide premium member service to promote good member relations.
Assess members’ individual needs and use knowledge of credit union products to cross-sell services that address those needs.
Follow security procedures and other departmental policies and procedures.
Comply with Bank Secrecy Act, OFAC, and USA PATRIOT Act requirements, including accurately completing CTRs and the Monetary Instrument log and reporting suspicious activities to a supervisor.
Perform other duties and activities as assigned; duties and responsibilities may change with or without notice.